PetSafe® Pawz Away™
Spray D eter rent
O perating and Training Guide
P lease read this entire guide before beginning.
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Pawz Away™
Spray D eter rent
O perating and
Training Guide
Unscented Spray
(PAC19-11883)
Features
• Indoor training for dogs and cats
P revent your pet from :
• Entering a room
• Jumping on furniture
• Counter surfing
• 3 easy-to-use training options (Tone+Spray;Tone Only; Spray Only)
• Detection range adjustable from 18 – 36 inches
• Unobtrusive and versatile; just 2.75 inches tall for use in any room
• Unscented spray is safe and effective
• Tipping garbage cans
• Good/low battery indicator
How the Pawz Away™ Spray Deter rent Works
PetSafe® Pawz Away™ Spray Deterrent monitors for movement up to 3 feet away. When your pet is
detected, the Pawz Away™ Spray Deterrent sends a quick, safe spray that startles your pet.Your pet
quickly learns to avoid areas that are off-limits. It is effective for both dogs and cats of all sizes.
The PetSafe® Pawz Away™ Spray Deterrent offers three options to discourage your pet from designated
areas: Tone+Spray; Tone O nly (without Spray) and Spray O nly. The spray is odorless, safe and
humane; however it is a sufficient stimulus to deter pets from jumping on countertops, digging in trash
or entering restricted areas.
The PetSafe® Pawz Away™ Spray Deterrent has a small (only 2.75 inches high), innovative design that
can sit, hang or be placed most anywhere.You should get about 80-100 sprays between refills.
Im por tant
• Not for use by children.
• The Pawz Away™ Spray D eter rent is intended for use only with dogs and cats. Never
attem pt to use it for any pur pose not descr ibed in this m anual.
• For use indoor s only.
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Key D efinitions
Pawz Away™ Spray D eter rent: Train your pet to avoid certain areas.
4-Function Switch: Choose between training options, or turn the unit off.
Motion Sensor : Detects motion from the pet.
Refill Por t: Used to refill the spray.
Spray Nozzle: Emits the spray. The spray travels approximately 12 inches from the unit, and
12 inches upward.
H i/Low Switch: Adjust range to either 18 or 36 inches.
LED : Shows green for good battery; red for low battery; amber for low spray.
Speaker : Delivers the audible tone.
H anging P rovision: Used to hang or mount the unit.
Batter y D oor : Allows access to the 9-volt battery (not included).
Front
4-Function
Back
Hanging Provision
Refill Port
Motion
Sensor
Switch
Spray
Nozzle
Battery
Door
Hi/Low
Switch
Speaker
LED
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Custom er Care Center 1-800-732-2677
O perating and Training Guide
Step
To Inser t and Rem ove the Batter y
• The PetSafe® Pawz Away™ Spray Deterrent
requires a replaceable 9-volt battery (not
included).
• The battery door is located on the back of
the unit. Slide the battery door open.
• Insert the 9-volt battery with the positive
side oriented as shown.
• Replace the battery door by positioning
the top edge, and snap the bottom of the
battery door back into place.
1
Batter y Life
Average battery life is 2-3 months,
depending on how often the unit activates.
To conserve battery life, turn to the “off”
position while the Pawz Away™ Spray
Deterrent is not in use.
Step
To Fill and Refill the Unscented Spray
• Turn the unit off.
• Hold the Unscented Spray can upright and firmly press the nozzle down into the Refill
Port. Hold for 15 seconds and remove.
Note: If spray leaks out, you may need to press harder to complete the seal.
• Reset the low spray indicator.
– From the Off position, move switch to Tone+Spray.
– LED will flash green, then red, then amber.
– While LED is amber, immediately move the switch to Off.
– Wait 15 seconds with unit Off, then switch to desired training option.
– LED will flash amber 5 times to indicate the spray counter has been reset, and will
start normal operation.
2
Note: Do not puncture or incinerate the spray deterrent or the refill canister. Do not expose to
extreme heat or store at temperatures above 120° F.
5
Step
Choose from Three Training O ptions
The PetSafe® Pawz Away™ Spray Deterrent offers three training options designed to
shorten training and promote good behavior. Options include Tone+Spray, Tone O nly
and Spray O nly.
Tone+Spray: The Pawz Away™ Spray Deterrent emits a brief tone, followed by an
immediate spray when your pet enters the restricted area. Most pets learn very quickly
to avoid the area where the Pawz Away™ Spray Deterrent is located. After some initial
training with Tone+Spray, you may elect to switch to the Tone Only mode.
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Tone O nly: With Tone+Spray mode, described above, the pet learns the spray follows the
tone. After a few encounters you may choose the Tone Only option (that is, tone without
spray). The tone activates when the pet steps into the restricted area but there will be no
spray. Pets will usually respond to the Tone warning and avoid the off-limits area.
Spray O nly: There may be times when you prefer to leave the spray on without the tone;
for instance, when you are sleeping. Spray Only sends immediate correction when your pet
steps into the restricted area without sending the warning tone.
Step
Controls
There are two switches located on the side of the unit. The top switch is used to choose
between the three training options, and turn off the unit.
Switch
Function
4
Position 1
Position 2
Position 3
Position 4
Off
On/Tone+Spray
On/Tone Only
On/Spray Only
Adjusting the Range
The second switch, located below the function switch, is used to adjust the range. “Hi”
will detect the pet up to 36 inches away; “Low” will detect the pet up to 18 inches away.
LED Color s
Green LED
Red LED
Flashes every 5 seconds
Flashes 3 times every 5 seconds Low battery; replace soon
Low spray, refill as soon as possible
Unit is On
Am ber LED Solid
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Custom er Care Center 1-800-732-2677
To Test the PetSafe® Pawz
Away™ Spray Deter rent
Ensure the battery has been installed and the unit is
set to Tone+Spray, Tone Only or Spray Only. Move
your hand in front of the motion detector. The unit will
detect your presence and activate accordingly.
Choosing a Location
1. Place the Pawz Away™ Spray Deterrent in a location you want your pet to avoid (i.e., in a
doorway; on the counter, window sills or on your trash can)
2. Slide the function switch to the desired training position.
3. Adjust the detection range by sliding the Hi/Low Switch accordingly.
The Pawz Away™ Spray Deter rent is Sm all
and Versatile
Stand-alone: Place it in front of house plants or
on countertops
H ang it: Use the keyhole slot on the back to
mount on a wall or in a doorway
PetSafe® also recommends Scotch® Mounting
Squares, double-sided foam tape. Just peel and
stick to the back of the Pawz Away™ unit, and your
12"
wall. Great for use on walls, windows, cabinets and
other smooth dry surfaces.
Note:The spray emits approximately 12 inches outward
12"
and 12 inches upward. It is recommended that the unit be
positioned at a level that would be below your pet’s head.
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Care & Cleaning
Turn off the Pawz Away™ Spray Deterrent. Use a cloth and mild soapy water to wipe the unit,
paying close attention to cleaning the spray nozzle. Do not fully submerse the Pawz Away™ Spray
Deterrent in water. It is recommended that the unit be cleaned about every other month to
prevent clogging. The need for cleaning will depend on usage.
Accessor ies
To purchase additional accessories for your PetSafe® Pawz Away™ Spray Deterrent, please visit our
website at www.petsafe.net or contact the Customer Care Center.
Com ponent
Par t Num ber
RFA-375
Battery Door
Pawz Away™ Spray
Deterrent
RFA-364
Unscented Refill
Lemon Refill
9v Battery
PAC19-11883
RFA-64-11
PAC11-12067
Frequently Asked Questions
Will the Pawz Away™ Spray • The Pawz Away™ Spray Deterrent is safe and effective for all
D eter rent work for m y dogs breeds and sizes of dogs and cats.
or cats?
Is the spray safe and hum ane? • While the spray is unpleasant, it is harmless to your pet.
Troubleshooting
The Pawz Away™ Spray
• Ensure that the battery is properly installed.
• Replace the battery.
D eter rent does not spray.
• Clean the spray nozzle.
• Refill the Unscented Spray.
• If the Pawz Away™ Spray Deterrent still does not respond,
contact the Customer Care Center.
When I tr y to r efill the
Unscented Spr ay, the
spr ay leaks out ar ound
the Spr ay Nozzle.
• Place the Pawz Away™ Spray Deterrent on a hard surface, such
as a countertop.
• Hold the Unscented Spray can upright. If it is held at an
angle, it will not create a good seal.
• Press firmly on the Unscented Spray can to create a good seal.
• If the spray continues to leak, contact the Customer Care Center.
The Spray Nozzle has a
build up of Unscented
Spray around the nozzle.
• Gently clean around the spray nozzle with a warm soapy cloth.
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Custom er Care Center 1-800-732-2677
Ter m s of Use and Lim itation of Liability
1. Ter m s of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms,
conditions and notices contained herein. Usage of this product implies acceptance of all such terms,
conditions, and notices.
2. P roper Use
This Product is designed for use with pets where training is desired. The specific temperament of
your pet may not work with this product.We recommend that you not use this product if your pet is
aggressive. If you are unsure whether this is appropriate for your pet, please consult your veterinarian,
certified trainer or contact our Customer Care Center at 1-800-732-2677.
Proper use includes reviewing the entire Operating and Training Guide provided with your product
and any specific Caution statements.
3. No Unlawful or P rohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm, injure,
or provoke. Using this product in a way that is not intended could result in violation of Federal, State
or local laws.
4. Lim itation of Liability
In no event shall Radio Systems® Corporation be liable for any direct, indirect, punitive, incidental,
special or consequential damages, or any damages whatsoever arising out of or connected with the use
or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.
5. Modification of Ter m s and Conditions
Radio Systems® Corporation reserves the right to change the terms, conditions and notices under
which this Product is offered.
Custom er Care Inter national
United States / Canada: 1-800-732-2677
Australia: 1800 786 608
New Zealand: 0800 543 054
Caution
Im por tant: The pet training device is not a toy, keep away from children.
• D o not use this product near fire or open flam e.
• Keep away from children.
• War n other s of the presence of the Pawz Away™ Spray D eter rent.
• Use PetSafe® refills only.
• D o not puncture. Store away from heat.
• Use under well-ventilated conditions.
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FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
CAUTIO N: Modification or changes to this equipm ent not expressly approved by Radio
System s® Cor poration m ay void the user’s author ity to operate the equipm ent.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a specific installation. If interference does occur to
radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult customer care, the dealer, or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est con forme à la norme NMB-003 du Canada.
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Custom er Care Center 1-800-732-2677
Radio Systems Corporation
10427 Electric Ave.
Knoxville, TN 37932
1-800-732-2677
www.petsafe.net
400-983/1
©2008 Radio Systems® Corporation
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