HD7810
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HD7811
HD7812, HD7810
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Do not use the machine in combination with
a transformer, as this could cause hazardous
situations.
Put the machine on a flat, stable surface
outside the reach of children. Never let the
machine operate unattended.
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that
they do not play with the appliance.
Do not use the machine at altitudes higher
than 2200 metres above sea level.
The machine does not work at temperatures
below 10°C.
Flush the coffee machine with fresh
water before you use it for the first time
(see chapter ‘Preparing the machine for use’).
This causes the boiler to fill with water, which
is essential for the machine to work properly.
Now your Philips SENSEO coffee machine is
ready for use.
EnglisH
introduction
Brewing coffee
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With SENSEO , you can enjoy a perfect cup of
1 Fill the water reservoir with cold water up to
the MAX indication and put it back onto the
machine. (Fig. 3)
coffee with a delicious crema layer whenever you
feel like it. Each cup is freshly brewed, so you’re
always sure of a pure and round taste. SENSEO
combines a unique brewing method from Philips
with convenient coffee pods from Moccona,
available in different blends of fine roast and
ground coffee.Together they make sure you only
get the very best in flavour and aroma from the
coffee.
The Moccona coffee in convenient SENSEO
coffee pods and Philips’ unique new SENSEO
brewing system are perfectly matched to ensure
that the best taste and aroma are extracted from
the coffee.
To optimise the taste of the coffee, keep the
following aspects in mind:
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Never pour milk, coffee, hot water or carbonated
water into the water reservoir.
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° MIN: minimum amount of water required
to brew 1 cup of SENSEO coffee.
°° MIN: minimum amount of water
required to brew 2 cups of SENSEO coffee.
A full reservoir allows you to make SENSEO
coffee a number of times (up to 5 cups).This
makes it unnecessary to fill the water reservoir
each time you want to make a cup of coffee.
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2 Press the on/off button I. (Fig. 10)
The indicator light blinks while the water is heating
up. Heating up takes approx. 90 seconds.
Fresh water
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The coffee machine is ready for use when the
indicator light burns continuously.
Use fresh water every day. If you have not used the
coffee machine for three days, you have to flush
it with fresh water before you use it again (see
section ‘Flushing’ in chapter ‘Cleaning’).
3 Move the lever upwards to release the
lid (Fig. 11).
Electromagnetic fields (EMF)
This Philips appliance complies with all standards
regarding electromagnetic fields (EMF). If handled
properly and in accordance with the instructions in
this instruction manual, the appliance is safe to use
according to scientific evidence available today.
4 Open the lid.
Fresh coffee pods
5 Place the appropriate pod holder in the
machine.
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Use the SENSEO coffee pods that have
been specially developed by Moccona for your
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SENSEO coffee machine for a full, round
Note: Make sure the pod holder is clean and the
sieve in the centre is not clogged, e.g. with loose coffee
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taste. Moccona SENSEO coffee pods stay fresh
Preparing the machine for use
longer if you close the package with the keep-fresh
seal after use or if you store them in a storage
container.
grounds.
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You cannot brew coffee if you have not flushed
the SENSEO coffee machine first!
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If you want to make one cup of SENSEO
coffee, use 1 coffee pod in combination with
the 1-cup pod holder ° and the 1-cup
button °. (Fig. 12)
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The flushing cycle causes the boiler to fill with
water.After this, the coffee machine is ready for
use.
A clean machine
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Clean and descale the Philips SENSEO coffee
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If you want to make two cups of SENSEO
machine regularly (see chapters ‘Cleaning’ and
‘Descaling’). Remove used coffee pods after
brewing. If a used pod has been left in the coffee
machine and you have not used the machine for
some time, flush the machine before you use it
again (see section ‘Flushing’ in chapter ‘Cleaning’).
Flush the machine in the following way:
coffee, use 2 coffee pods in combination with
the deeper 2-cup pod holder °° and the
2-cup button °°. (Fig. 13)
1 Remove the water reservoir (Fig. 2).
2 Fill the water reservoir with cold water up to
the MAX indication and put it back onto the
machine. (Fig. 3)
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6 Place the SENSEO coffee pod(s) properly in
the centre of the pod holder, with the convex
side pointing downwards.
3 Move the lever upwards to release the
lid (Fig. 4).
general description (Fig. 1)
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Note: Use SENSEO coffee pods from Moccona
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A Water reservoir
B Lid of water reservoir
C 1-cup pod holder °
D 2-cup pod holder °°
E Coffee spout
F Cover of coffee spout
G Drip tray
H Cup tray
I Water distribution disc
J Sealing ring
specially designed for your SENSEO coffee machine
for a full and round taste.
4 Open the lid (Fig. 5).
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Place 1 SENSEO coffee pod in the 1-cup
pod holder °. (Fig. 14)
Place 2 SENSEO coffee pods in the 2-cup
pod holder °°. (Fig. 15)
5 Put the 1-cup pod holder ° or the 2-cup
pod holder °°in the machine without
pod(s). (Fig. 6)
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6 Close the lid and lock the lever (Fig. 7).
Note: Make sure the coffee in the pod(s) is evenly
distributed and press the pod(s) lightly into the pod
holder.
Note: Make sure you lock the lever properly. Push it
down until it snaps home with a click.
K Outflow valve
L Indicator light
Note: Never flush the machine with the lid open.The
lid must be properly locked.
Note: Never put normal ground coffee or use torn
pods in the SENSEO machine, as this causes it to
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become blocked.
7 Put the plug in an earthed wall socket.
important
7 Close the lid and lock the lever (Fig. 7).
Always make sure the lid is properly locked. Push
the lever down until it snaps home with a click.
Read these instructions for use carefully before
you use the machine and save them for future
reference.
8 Put a bowl (with a capacity of at least
1500ml) under the coffee spout to collect the
water. (Fig. 8)
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Check if the voltage indicated on the
bottom of the machine corresponds to the
local mains voltage before you connect the
machine.
Never start brewing with the lid open.The lid
must be properly closed.
9 Press the on/off button I and subsequently
press the 1-cup button ° and the 2-cup
button °° briefly at the same time. (Fig. 9)
8 Place one cup or two cups under the spout
openings (Fig. 16).
water reservoir.This takes some time (approx. The cups you use should have a capacity of at
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The boiler fills itself with water from the
If the mains cord is damaged, it must
be replaced by Philips, a service centre
authorised by Philips or similarly qualified
persons in order to avoid a hazard.
To prevent unexpected contact with hot
water, always make sure the lid of the
90 to 150 seconds).The machine switches
off automatically when the flushing cycle
ends. During the flushing cycle, the machine
produces more noise than during a regular
brewing cycle.
least 150ml. Do not use cups that are too large, as
they cause the coffee to get cold more quickly.
9 Press the button that indicates the number
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of cups of SENSEO coffee you want to
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SENSEO machine is properly locked before
brew. (Fig. 17)
° for one cup
you start using the machine.
Note: Before you use the machine for the first time,
clean the coffee spout and the pod holders with
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Never put normal ground coffee or use torn
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°° for two cups
The SENSEO coffee machine starts brewing.
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pods in the SENSEO machine, as this causes hot water and some washing-up liquid or in the
it to become blocked.
dishwasher. Clean the water reservoir thoroughly in
hot water, if necessary with some washing-up liquid.
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The machine automatically supplies the optimal
amount of water.
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You can interrupt the brewing process at any
time by pressing the on/off button I. If you
switch the machine back on after you have
interrupted the brewing process, the machine
does not complete the interrupted brewing
cycle.
8 Rinse the parts with fresh water after
8 Clean the pod holder after descaling to
prevent the sieve in the centre from getting
clogged.
cleaning and put them back into the machine.
9 Clean the water distribution disc with a moist
cloth (Fig. 25).
Be careful when you do this. Make sure that the
rubber sealing ring does not get stuck under the
edge of the water distribution disc. If it does, the
Frost-free storage
If the coffee machine has already been used and
therefore has been flushed with water, it may only
be used and stored in a frost-free place to prevent
it from becoming damaged.
Do not remove the water reservoir during a
brewing cycle, as this causes the machine to draw coffee machine starts to leak!
in air.When this happens, the next cup will only
be partly filled.
Flushing
Replacement
If you have not used the coffee machine for three
days, flush it with fresh water before you use it
again.
You can order all removable parts from your Philips
dealer or a Philips service centre.
Note: If you only get a small quantity of coffee or
no coffee at all out of the machine, you have not
flushed the machine properly before first use.As a
result, the boiler is not or not completely filled. Flush
the machine properly (see chapter ‘Preparing the
machine for use’) before you brew another cup of
coffee.
Flush the machine in the following way:
Environment
1 Fill the water reservoir with cold water up to
the MAX indication and put it back onto the
machine. (Fig. 3)
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Do not throw away the machine with the
normal household waste at the end of its life,
but hand it in at an official collection point for
recycling. By doing this, you help to preserve
the environment (Fig. 27).
2 Put the 1-cup pod holder ° or the 2-cup
pod holder °° in the machine without
pod(s). (Fig. 6)
10 After use, lift the pod holder out of the
machine and remove the coffee pod(s).
Be careful when you do this, for there may still be
some water/coffee on the coffee pod(s).
guarantee & service
3 Put a bowl (with a capacity of at least
If you need service or information or if you have a
1500ml) under the coffee spout to collect the problem, please consult the worldwide guarantee
Tips
water. (Fig. 8)
Philips Customer Care Centre in your country;
they will be happy to help you.
For Australia Customer Service telephone:
Freecall™: 1800 794 329
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Rinse the pod holders and the coffee spout
regularly to make sure that the coffee always
tastes optimally.
The SENSEO coffee tastes best if you stir it
before you drink it.
If you intend to make another cup
of SENSEO coffee later, just leave
the coffee machine switched on.The
machine automatically switches itself off after
1 hour. (Fig. 18)
4 Press the on/off button I and subsequently
press the 1-cup button ° and the 2-
cup button °° briefly at the same
time. (Fig. 9)
The machine fills itself with water from the water
reservoir.This takes some time and you will
probably not notice that this happens.After a while,
the machine starts to flush and switches itself off
after the flushing cycle.
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You find the telephone numbers for other
countries in the worldwide guarantee leaflet.
If there is no Customer Care Centre in your
country, turn to your local Philips dealer or contact
the Service Department of Philips Domestic
Appliances and Personal Care BV.You find
their address and fax number in the worldwide
guarantee leaflet.
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Cleaning
Descaling
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Never immerse the SENSEO coffee machine in
water.
Regular descaling prolongs the life of the coffee
machine and guarantees optimal brewing results for
a long time. If you use the machine twice a day on
average, you must descale it once every 3 months.
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The purchase of the Philips SENSEO coffee
Never clean the machine by flushing it with the
lid open.
machine does not exhaust any of the rights of Sara
Lee/Moccona or Philips under any of their patents
nor does it confer upon the purchaser a licence
under these patents.
1 Fill the water reservoir up to the MAX
indication with descaler and water according
to the instructions on the package of the
descaler.Then put the water reservoir back
onto the coffee machine. (Fig. 3)
1 Always unplug the machine before you clean
it.
Troubleshooting
2 Clean the outside of the machine with a
moist cloth.
If you have a problem, you may find the solution in
the table below. If the table does not provide the
solution to your problem or if you have a question,
see the chapter ‘Guarantee & service’.
Use a descaler based on citric acid.
3 Remove the coffee spout (Fig. 19).
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You can disassemble the coffee spout for
more thorough cleaning. (Fig. 20)
2 Press on/off button I. (Fig. 10)
The machine is ready for use when the indicator
light burns continuously.
4 Clean the coffee spout, the pod holders
and the drip tray in hot water, if necessary
with some washing-up liquid, or in the
dishwasher (Fig. 21).
3 Place the 1-cup pod holder ° in the coffee
machine, preferably with a used coffee pod in
it. Close the lid and make sure it is properly
locked.
We advise you to put a used coffee pod in the
pod holder when you descale the machine.This
pod serves as a ‘filter’ to prevent the sieve in
the pod holder from getting clogged with scale
residues.
5 Hold the cup tray in your hand while you
clean it with hot water, if necessary with
some washing-up liquid (Fig. 22).
You can also clean the cup tray in the dishwasher.
To clean the cup tray, always remove it from
the machine, as it might prove sharp when it is
handled incorrectly.Always handle it carefully.
4 Put a bowl with a capacity of at least 1500ml
under the coffee spout to collect the mixture
of descaler and water. (Fig. 8)
6 Clean the pod holders in hot water, if
necessary with some washing-up liquid, or in
the dishwasher. (Fig. 23)
Make sure the sieve in the centre of the pod
holder is not clogged. If the sieve is clogged, unclog
it by rinsing the pod holder under a running tap.
If necessary, use a washing-up brush or a pin to
unclog the sieve.
5 Press the 2-cup button °° and let the
machine operate. Repeat this until the water
reservoir is empty. (Fig. 26)
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Never descale the SENSEO coffee machine
with the lid open. Make sure the lid is properly
locked.
7 Clean the water reservoir in hot water,
if necessary with some washing-up
liquid. (Fig. 24)
6 Repeat steps 1 to 5 with a new mixture of
descaler and water.
7 Rinse the water reservoir with fresh water to
remove descaler residues. Flush the machine
with fresh water at least 3 times by repeating
steps 1 to 5.
Note:You can remove the cover of the water reservoir
to clean the inside thoroughly.
Note: If you use a washing-up brush, be careful not
to damage the valve in the bottom of the water
reservoir.
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Do not refill the water reservoir with used
hot water.
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Problem
Solution
The indicator light continues to
blink slowly.
You have not yet flushed the coffee machine (see chapter ‘Preparing the
machine for use’.
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You have used the SENSEO coffee machine at an altitude higher
than 2200 metres above sea level.This has caused the water in the
machine to start boiling before it has reached the required temperature.
This prevents the machine from functioning properly. Switch off the
machine and no longer use it at altitudes higher than 2200 metres above
sea level.
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The SENSEO coffee machine
You have not yet flushed the coffee machine.When you use the machine
does not produce coffee when it for the first time, you have to flush it before you can start brewing coffee
is switched on for the first time. (see chapter ‘Preparing the machine for use’).
The indicator light continues to
blink rapidly.
Make sure that:
you have placed the water reservoir properly;
there is enough water in the water reservoir (i.e. above the ° MIN level
if you want to brew 1 cup);
the ambient temperature is not lower than 10°C. If it is, the machine
does not function properly.
Water leaks from the coffee
machine.
Make sure that:
you have closed the lid properly (the lever must be properly locked);
you have not filled the water reservoir beyond the MAX level;
the sieve in the centre of the pod holder is not clogged. If the sieve
is clogged, unclog it by rinsing the pod holder under a running tap. If
necessary, use a washing-up brush or a pin to unclog the sieve;
you have put the coffee pod properly in the centre of the pod holder;
the sealing ring is not stuck under the edge of the water distribution disc;
the water drops on the worktop are not the result of placing or
removing the water reservoir or removing used coffee pods;
you do not remove the water reservoir when the coffee machine is
heating up.This may cause water that normally ends up in the water
reservoir to leak out of the machine.
In all other cases, contact the Philips Customer Care Centre in your
country.
The lid cannot be opened.
A vacuum may have temporarily formed under the lid.
Switch off the machine. Pull the lever up as far as it goes and wait 24
hours before you open the lid.You may need to use quite some force.
Make sure that the sieve in the centre of the pod holder is not clogged. If
the sieve is clogged, unclog it by rinsing the pod holder under a running
tap. If necessary, use a washing-up brush or a pin to unclog the sieve.
If problems continue to occur, contact the Philips Customer Care Centre
in your country.
The coffee machine produces
less coffee than before.
Perhaps the sieve in the centre of the pod holder is clogged. If the sieve
is clogged, unclog it by rinsing the pod holder under a running tap. If
necessary, use a washing-up brush or a pin to unclog the sieve.
Descale the machine (see chapter ‘Descaling’).
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The SENSEO coffee machine
You have not flushed the machine properly before first use.As a result,
the boiler is not or not completely filled. Flush the machine properly (see
brews only a small quantity of
coffee or no coffee at all when it chapter ‘Preparing the machine for use’) before you brew another cup of
is used for the first time.
coffee.
The lid cannot be closed
properly.
Perhaps a used coffee pod is sticking to the water distribution disc. If this
is the case, remove the used pod.
The machine has been stored in Contact the Philips Customer Care Centre in your country.
a room that was not frost-free.
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The SENSEO coffee is not
strong enough.
Make sure that:
you have used the correct number of pods and have pressed the right
button. Use 1 pod in combination with the 1-cup pod holder ° and the
1-cup button °. Use 2 pods in combination with the 2-cup pod holder
°° and the 2-cup button °°;
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Problem
Solution
you have placed the coffee pod(s) properly in the centre of the pod
holder, to prevent water from escaping along the edge of the pod(s).
When you use two coffee pods on top of each other, make sure that the
convex sides of both pods point downwards and press the pods lightly
into the pod holder;
you have not used the same pod twice by accident;
the coffee in the pod is evenly distributed;
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If you prefer a more robust flavour, SENSEO coffee pods with a
stronger blend are available.
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The SENSEO coffee is too
strong.
If you prefer a milder flavour, SENSEO coffee pods with a milder blend
are available.
The coffee is not hot enough.
Do not use cups that are too large, as they cause the coffee to get cold
more quickly.When you use cups, make sure they have a capacity of
150ml.When you use a mug, make sure it has a capacity of 280ml.
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