Polycom Cell Phone KH 150 SE User Manual

Inter-Tel Axxess and Axxent  
LinkPlus Interface Guide  
SpectraLink 6000 System  
SpectraLink 8000 System  
January 2008 Edition  
1725-36135-001  
Version D  
 
About this Guide  
Polycom is the market leader in multi-cellular wireless telephone  
systems for the workplace. We manufacture a range of products to  
suit any size installation. All Polycom products use our LinkPlus  
digital integration technology to integrate with various digital switch  
platforms. Using LinkPlus technology, Wireless Telephones  
(handsets) emulate digital telephone sets to deliver advanced  
capabilities such as multiple line appearances and LCD display  
features. This document explains the programming or administration  
required to use the host digital switch with the following Polycom  
products:  
SpectraLink 6000 System – SpectraLink 6300 MCU  
The SpectraLink 6300 MCU supports up to 3,200 Handsets and up to  
1,000 Base Stations. Up to 25 shelves can be interconnected for  
maximum system capacity.  
SpectraLink 6000 System – SpectraLink 6100 MCU  
Designed for smaller installations supporting up to 64 handsets and  
up to 16 Base Stations. Up to four MCU controllers can be  
interconnected for maximum system capacity.  
SpectraLink 8000 Telephony Gateway  
The SpectraLink 8000 Telephony Gateway is a wireless telephony  
product that provides high quality packetized voice communications  
using the Internet Protocol (IP).  
Different models of SpectraLink Wireless Telephones vary in  
functional capabilities. This document covers the basic operational  
features of all handsets. However, certain handset or PBX features  
may not be supported by your emulation.  
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LinkPlus Interface Guide: Inter-Tel Axxess and Axxent  
Related Documents  
SpectraLink 6300 MCU : Operator’s Console (1725-36125-001)  
SpectraLink 6100 MCU: Installation and Operation (1725-36097-001)  
SpectraLink 8000 Telephony Gateway: Administration Guide for SRP  
(1725-36028-001)  
SpectraLink e340/h340/i640 Wireless Telephone: Configuration and  
Administration (72-1065-09)  
SpectraLink 6020 Wireless Telephone and Accessories User Guide  
(1725-36092-001)  
SpectraLink 8020/8030 Wireless Telephone and Accessories User Guide  
(1725-36023-001)  
Telephone Switch Interface Matrix (1725-36128-001)  
Available at  
Contacting Polycom  
Polycom wants you to have a successful installation. If you have  
questions please contact our Customer Support Hotline at  
(800) 775-5330. The hotline is open Monday through Friday,  
6 a.m. to 6 p.m. Mountain time.  
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About this Guide  
Icons and Conventions  
This manual uses the following icons and conventions.  
Caution! Follow these instructions carefully to avoid danger.  
Note these instructions carefully.  
Label  
This typeface indicates a key, label, or button on SpectraLink  
hardware.  
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1
Plan the Interface  
The system administrator programs the telephone system for use with  
the Wireless Telephone System using the normal administration  
terminal or procedures. Programming can be done after the handsets  
are registered.  
Recommended programming includes assigning extension numbers  
to the handsets and programming features on the telephone system so  
they are easily accessible from the handsets.  
For analog interfaces, macro codes are in the document relating to  
configuring the system. See SpectraLink 6300 MCU: Operator’s Console,  
SpectraLink 6100 MCU: Installation and Operation, or SpectraLink 6100  
MCU: Installation and Operation.  
The following information will help the system administrator set up  
the SpectraLink Wireless Telephones to operate in a way that feels  
familiar and comfortable to users.  
Plan Programming  
Digital Interface programming for the Wireless Telephone System will  
be faster if it is planned in advance by verifying the parameters and  
features on the current telephone system and wired phones. The  
system administrator must assign extension numbers to the handsets  
and plan the functions (trunk access, toll restrictions, system features,  
ringing options etc.) to be programmed for the handsets.  
One of these scenarios concerning how the handsets are programmed  
should apply to this site:  
All handsets are programmed alike: All handsets will be  
programmed exactly the same. Depending on the capabilities of  
the switch, the system administrator can often program one  
handset and use it as a model for all other handsets.  
Groups of handsets are programmed alike: handsets are grouped  
into classes that are programmed alike. Depending on the  
capabilities of the switch, the system administrator can program  
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LinkPlus Interface Guide: Inter-Tel Axxess and Axxent  
“model” handsets then use the model as a template to program  
the other handsets.  
All handsets are different: All handsets are programmed differently,  
so each handset will be programmed individually.  
Before installation, the parameters of the wired phones should be  
verified to plan the parameters required for the handsets.  
Extension assignment  
What extension numbers will be assigned to the handsets?  
Outgoing trunk access  
Which trunk group will be selected when the user goes off-hook?  
System forwarding  
If this system supports forwarding, what is the forwarding path and  
forwarding conditions for this telephone? Does it belong to a hunt  
group?  
Toll restrictions  
To which toll restriction class of service should this station be  
assigned?  
Mailboxes  
What are the parameters of this station’s voice mailbox ?  
Programmable keys  
Determine which features, if any, should be programmed on the  
handsets. These assignments may emulate assignments on the user's  
wired set.  
If possible, identify a wired set that is programmed exactly or close to  
the way the handsets should be programmed. This set can be used to  
copy the programming to the new handsets.  
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Plan the Interface  
Assign Extension Numbers  
The wire contractor should inform the system administrator which  
port numbers have been designated for the handsets.  
The system administrator may use the Extension Assignments  
Worksheet at the end of this document to track the port numbers,  
extensions, users, and features assigned to handsets.  
The Wireless Telephone Display  
The SpectraLink Wireless Telephone will display the telephone  
number as it is dialed.  
Certain characters may be used by the system that are not  
implemented in the handset. Flashing characters are not implemented  
on the handset, nor is rolling or scrolling of text.  
Although some desksets do not have a display, any display  
information sent by the system will be displayed on the handset.  
Handset indicators  
Line indicators are associated with line access keys. Status indicators  
or icons are associated with voicemail, low battery function, other  
functions, and service interruption. A left or right arrow is displayed  
when the screen can be toggled either left or right to display more  
characters.  
The handset icons indicate trunk or intercom usage. The following  
table outlines the line icons and their related Digital Keyset LED  
indication.  
Handset Icon Description  
Keyset LED Equivalent  
Off  
On hook or not in use  
I/C or Trunk in use  
Off  
On Steady  
Slow Blink  
Slow Blink or Steady Light  
I/C or Trunk is re-calling from Medium Blink  
Hold or Transfer  
Fast Blink  
Wink  
I/C or Trunk is ringing or  
camped on  
Fast Blink  
I/C or Trunk is on Hold  
Flutter  
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LinkPlus Interface Guide: Inter-Tel Axxess and Axxent  
Feature Programming Requirements  
When planning the interface, the following information must be taken  
into account:  
Line sequences  
The handset uses two types of key sequences to access PBX features  
and multiple lines. Line sequences are those where the user presses  
the LINE key and then a number key. The key-map design designates  
“line” keys that should be programmed for line appearance so that  
they correspond to line sequences on the handset.  
The LINE icon on the handset will reflect activity on the corresponding  
deskset key. For this reason, it is recommended that line appearance  
keys be used only for line access. If only one line is assigned to a  
particular handset, leave the other designated line keys identified on  
the key maps unassigned. The corresponding handset LINE + key  
sequences will then have no function.  
Function sequences  
Function sequences are those where the handset user presses the FCN  
key and then a number key. Designated “function” deskset keys  
programmed to system features such as Transfer and Conference may  
have their corresponding menu items display on the handset function  
menu. See the key-map diagram for the function keys that are  
available for feature programming.  
Function Menu Programming  
SpectraLink 6300 MCU  
The function menu text defaults for the handsets associated with the  
SpectraLink 6300 MCU can be changed via the SpectraLink Operator’s  
Console.  
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Plan the Interface  
SpectraLink 6100 MCU  
For the SpectraLink 6100 MCU, the handset function menu text can  
only be changed via remote configuration through the services of  
Polycom’s Customer Support.  
SpectraLink 8000 Telephony Gateways  
Function menu text options can be changed in the Administration  
Console of the SpectraLink 8000 Telephony Gateways.  
Hold  
The Hold feature should be programmed to the Hold key as shown  
on the key-map diagrams so that when the Hold key or softkey is  
pressed on the handset, the call is placed on hold.  
Mute  
The handset Mute function is hard-coded to FCN +1 on the PTB4xx  
handset. This function sequence is recommended, but the system  
administrator can assign the Mute function to any available function  
key sequence or leave the function unassigned. The SpectraLink 6000  
and SpectraLink 8020/8030 Wireless Telephones use a Mute softkey.  
Voicemail  
The message-waiting icon on the handset is activated with the  
message indication of the deskset. The voicemail feature on the  
deskset must be assigned to the feature key as shown in the key-map  
diagrams. Do not assign any other feature to this key, since the  
associated LED is directly mapped to the message-waiting icon on the  
handset. This LED assignment must be used in order to support the  
message-waiting icon. Using this key for any other feature or for line  
access could cause unacceptable system performance.  
Speakerphone  
If a handset such as the PTB 4xx has no speaker, speakerphone  
function and functions that require the use of the volume keys will  
not be made available on the handset. In such a case, disable all  
speakerphone features, particularly any hands-free features that  
activate the speaker with the telephone on-hook.  
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LinkPlus Interface Guide: Inter-Tel Axxess and Axxent  
Ring types  
Handset ring types (soft, normal, vibrate, etc.) are programmed by the  
handset user and are not accessible or changeable by the system  
switch. Whenever possible the audible ringer on the handset will  
follow the cadence provided by the system switch. Call progress tones  
provided by the host system will be passed through to the handset.  
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2
Interface Implementation  
This section describes the recommended programming to use the  
Wireless Telephone System with an Inter-Tel Axxess or Axxent  
System. The procedures assume:  
The Axxess or Axxent system is installed and operational in an  
approved configuration. See the Telephone Switch Interface  
Matrix document for tested configurations.  
A trained Inter-Tel technician or system administrator will be on  
site with the SpectraLink installer to program the system.  
The SpectraLink 6000 System or SpectraLink 8000 Telephony  
Gateway is installed and the handsets are available for  
programming.  
The Inter-Tel Axxess digital interface to the SpectraLink 6000  
System is licensed for use in the U.S. and Canada only  
Set the Switch Interface Type  
SpectraLink 6100 MCU  
The SpectraLink 6100 Master Control Unit requires the switch  
interface type to be configured using the front panel buttons. The  
configuration procedures are detailed in SpectraLink 6100 MCU:  
Installation and Operation.  
SpectraLink 6300 MCU  
When configuring the SpectraLink 6300 MCU, the PBX interfaces are  
available as sub-menu selections when defining the Interface Module  
type using the SpectraLink 6300 MCU Operator’s Console. Refer to  
SpectraLink 6300 MCU: Operator’s Console for details on configuring  
the Interface Modules.  
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LinkPlus Interface Guide: Inter-Tel Axxess and Axxent  
SpectraLink 8000 Telephony Gateways  
Connect to the SpectraLink 8000 Telephony Gateway using the serial  
or modem interface. From the Main Menu, choose Gateway  
Configuration. Scroll to Telephone Switch Type and press enter to  
change this field, from the Submenu of PBX types, select Inter-Tel  
Axxess or Axxent. Refer to SpectraLink 8000 Telephony Gateway:  
Administration Guide for SRP for details on configuring the Telephone  
Switch Type.  
Key-mapping the Handset to Emulate Standard  
Digital Keyset Functionality  
LINE + 7  
LINE + 8  
LINE + 9  
FCN + 3  
FCN + 4  
FCN + 5  
LINE + 1  
LINE + 2  
LINE + 3  
LINE + 4  
LINE + 5  
LINE + 6  
HOLD  
FCN+8  
FCN+9  
FCN+7  
N/A  
FCN+6  
FCN+1 FCN+2  
FCN + #  
Standard Digital Keyset Key-mapping  
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Interface Implementation  
The FCN [number] and LINE [number] labels represent the key  
sequence on the handset mapped to the corresponding key on the  
desk set.  
The handset function menu default settings are shown in the table  
below; these may be changed as described above in Function Menu  
Programming. Some of these functions (Mute, Redial, Forward, etc.)  
are activated by softkeys or FCN menu options on the SpectraLink  
6000 and SpectraLink 8020/8030 Wireless Telephones.  
FCN + 1  
FCN + 5  
FCN + 7  
FCN + 9  
FCN + #  
FCN + 2  
FCN + 6  
FCN + 8  
FCN + *  
MUTE  
CNF  
FWD  
MSG  
REDL  
SYSPD  
SPCL  
TRANS  
EXIT MENUS  
(The Cancel function is mapped to  
FCN + * on the handset.)  
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LinkPlus Interface Guide: Inter-Tel Axxess and Axxent  
Program Axxess or Axxent  
Program the Inter-Tel system for use with the Wireless Telephone  
System using the Axxess PAL software package that is loaded on  
your programming PC.  
Copy settings from a wired set  
If possible, copy the settings from an existing wired telephone with  
similar features and keys to create a “template” handset. Once this is  
done, you can program additional options on one handset, then copy  
the programming to other handsets or groups of handsets.  
Station features for handset  
Program the features and keys on the handset in the Individual  
Station Programming area on your programming PC. Program the  
following as required for the parameters required on the handsets:  
Account Codes, Mailboxes, Miscellaneous Flags, Miscellaneous Port  
Information, Miscellaneous Station Information, Programmable Keys,  
Special Purpose Station, System Forwarding, Toll Restrictions, and  
Voicemail Information.  
Keyset Map: Select the standard key set map.  
Ring Intercom: This feature must be enabled. The default is no;  
change to yes.  
Shared Speakerphone: Disable this feature if it is not supported on  
the handset.  
Copy programming  
After the handset or handsets have been programmed, use the copy  
function to copy the programming to all “like” handsets. The installer  
can now test the handsets.  
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3
Extension Assignments Worksheet  
Shelf: _______ Interface Module: _______  
Interface  
Module  
Circuit #  
Handset  
Serial #  
Handset #  
Ext. #  
Name  
Comment  
Handset 1  
Handset 2  
Handset 3  
Handset 4  
Handset 5  
Handset 6  
Handset 7  
Handset 8  
Handset 9  
Handset 10  
Handset 11  
Handset 12  
Handset 13  
Handset 14  
Handset 15  
Handset 16  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
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