AMCC Computer Accessories 9690SA User Manual

®
3ware 9690SA  
SAS/SATA RAID  
Controller  
PN 720-0185-00  
August 2008  
 
Contents of this Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
9690SA RAID Controller Card Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Tools You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Install the Controller in the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Attach the Cables to Your Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Connect the Cables to Backplanes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Installing the Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Installing the Remote Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Appendix: Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Sales and ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Feedback on this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
iii  
 
About this Guide  
Congratulations on your purchase of the 3ware® 9690SA SAS  
RAID Controller. This guide tells you how to install it.  
Chapter  
Description  
1 Getting Started  
Overview of the 3ware RAID controller and  
important safety factors to keep in mind during  
installation  
2 Installing Your 3ware How to install your 3ware RAID controller  
RAID Controller  
3 Installing a Battery  
Backup Unit  
How to install and maintain a BBU  
The following additional documentation is available for your 3ware  
RAID controller on the CD that came with your controller. It is also  
available through the 3ware website:  
3ware SAS/SATA RAID Software User Guide, Version 9.5.1  
3ware SAS/SATA RAID Controller CLI Guide, Version 9.5.1  
3ware HTML Bookshelf is an HTML version of the  
documentation, combining the User Guide and the CLI Guide.  
Online help is also available when you are using 3DM 2 (3ware  
Disk Manager).  
Additional support information is available in the 3ware  
Knowledgebase, at this website: http://www.3ware.com/KB  
iv  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
 
Chapter 1. Getting  
Started  
The 3ware® 9690SA SAS RAID controller provides these features:  
Support for up to 128 SAS and/or SATA devices  
RAID 6 with simultaneous parity generation to maximize  
performance  
8th-generation StorSwitch™ switch fabric for maximum  
controller output  
StreamFusion™ optimization of RAID 5 and RAID 6 disk  
accesses to maximize application performance under heavy  
loads  
StorSave Battery Backup Unit (BBU) with write journaling to  
optimize data protection and performance (BBU must be  
purchased separately).  
RAID levels 0, 1, 5, 6, 10, 50, Single Disk, and Hot Spare  
PCI Express® x8 connectivity  
Contents of this Package  
If you purchased a full retail kit, the following items  
are included:  
One of the following 3ware 9690SA RAID controller cards:  
9690SA-4I (one internal 4x wide port)  
9690SA-8I (two internal 4x wide ports)  
9690SA-8E (two external 4x wide ports)  
9690SA-4I4E (one internal 4x wide port and one external  
4x wide port)  
9690SA-8IF (two internal 4x wide ports)  
1
 
   
Chapter 1. Getting Started  
This document, 3ware 9690SA SAS/SATA RAID Controller  
Installation Guide  
3ware CD-ROM with driver, software, and additional  
documentation  
Appropriate cables for your 3ware 9690SA model.  
9690SA-4I (one internal SFF-8087 to SFF-8087 cable)  
9690SA-8I or 9690SA-8IF (two internal SFF-8087 to SFF-  
8087 cables)  
9690SA-8E (two external SFF-8088 to SFF-8088 cables)  
9690SA-4I4E (one internal SFF-8087 to SFF-8087 cable  
and one external SFF-8088 to SFF-8088 cable)  
If you purchased the 3ware RAID controller in a single pack or  
as part of a bulk pack, cables are not included.  
9690SA RAID Controller Card Models  
Figure 1. 4-Port 3ware 9690SA-4I Serial ATA RAID Controller  
2
BBU connector and hole for post  
I C connector  
Internal Multi-  
lane connector  
Heat Sinks  
2
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
 
9690SA RAID Controller Card Models  
Figure 2. 8-Port 3ware 9690SA-8I Serial ATA RAID Controller  
2
BBU connector and hole for post  
I C connector  
Two internal  
Multi-lane  
connectors  
Heat Sinks  
Figure 3. 8-Port 3ware 9690SA-8IF Serial ATA RAID Controller  
2
2
1
I C connector  
I C jumper  
BBU connector and hole for post  
Two internal  
Multi-lane  
connectors  
Buzzer  
Buzzer  
Jumper  
Heat Sinks  
1
Enables on board MUX if jumper is installed.  
3
 
Chapter 1. Getting Started  
Figure 4. 8-Port 3ware 9690SA-8E Serial ATA RAID Controller  
Two external Multi-lane  
connectors  
BBU connector and hole for post  
Heat Sinks  
Figure 5. 8-Port 3ware 9690SA-4I4E Serial ATA RAID Controller  
BBU connector and hole  
One external Multi-lane  
2
I C  
connector  
One internal  
Multi-lane  
connector  
Heat Sinks  
Cables  
Important: You should only use AMCC/3ware certified cables  
with your 3ware RAID controller. Using an incorrect cable can  
result in drives that are not detected. The appropriate cables are  
included with your controller. If you must replace a cable, see  
the list of available cables and associated part numbers at  
4
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
 
Cables  
SFF-8087-to-SFF-8087 Multi-lane cables  
Use with an internal connector of the 9690SA-8I, 9690SA-8IF,  
9690SA-4I, or 9690SA-4I4E 3ware RAID controller.  
These cables are for use with a multi-lane-enabled drive backplane  
that has the SFF-8087 mini SATA/SAS 4i connectors. These cables  
have multi-lane cable plug connectors on each end (Figure 6).  
Figure 6. Multi-lane Cable Serial ATA (SFF-8087)  
SFF-8088 to SFF-8088 Multi-lane cables  
For use with the 9690SA-8E and 9690SA-4I4E 3ware RAID  
controller cards, the SFF-8088 cable connects the external card  
connector to an external enclosure or backplane.  
Figure 7. Multi-lane SFF-8088 to SFF-8088 SAS cable  
Other Available Cables  
Two additional cables for other connectors can be purchased  
separately:  
SFF-8087 to SFF-8470 for external enclosures that require an  
SFF-8470 (Infiniband) connector  
Multi-lane SATA breakout cable (SFF-8087) for direct  
connection to SATA drives from internal connectors.  
5
 
Chapter 1. Getting Started  
System Requirements  
Motherboard and Slot Requirements  
A workstation-class or server-class motherboard with an x8 or x16  
PCI-Express® slot. A list of systems that have been tested is  
Enclosure Requirements  
In order to attach more than four drives per connector, enclosures  
with expanders are required.  
In order to use enclosure support services, such as locating a drive  
by blinking an LED or notification of a rebuild, the enclosure needs  
to support SES (SCSI Enclosure Services). For a list of approved  
sys_compatibility.asp.  
Internal backplane connector: 4x SFF-8087 Mini Multi-lane 4i  
External enclosure backplane connector: Multi-lane SFF-8088  
Note: Some older external enclosures may have an Infiniband  
connector, which will require an SFF-8088-to-SFF-8470 cable.  
Drive Requirements  
SAS and/or SATA drives can be used with the 3ware 9690SA  
RAID controller.  
SATA Drives must meet SATA-1 (1.5 Gb/s) or SATA-2 (3.0 Gb/s)  
standards. Drives may be of any capacity or physical form factor.  
SAS (3.0 Gb/s) drives may be of any capacity or physical form  
factor.  
A list of tested drives is available at  
6
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
System Requirements  
Operating System Requirements  
Windows XP, Windows Server 2003 (32-bit and 64-bit x86),  
Windows Server 2008 (32-bit and 64-bit x86), Windows Vista  
(32-bit and 64-bit x86)  
Red Hat Linux, 32-bit and 64-bit x86  
SuSE Linux, 32-bit and 64-bit x86  
Fedora Core, 32-bit and 64-bit x86  
FreeBSD, 32-bit and 64-bit x86  
Other versions of Linux, 32-bit and 64-bit x86, using the open  
source Linux 2.4 or 2.6 kernel driver  
VMware ESX 3.x Server  
For the latest driver versions for all operating systems, see the  
current Release Notes, at http://www.3ware.com/support.  
Other Requirements  
Adequate air flow and cooling  
Adequate power supply for drives  
3DM 2 (3ware Disk Manager), a browser-based application  
used to configure and maintain RAID units, requires one of the  
following browsers:  
Internet Explorer 5.5 and later  
Mozilla Firefox 1.2 and later  
Konquerer 3.5.1 and later  
In addition:  
JavaScript must be enabled  
Cookies must be enabled  
For best viewing, screen resolution should be 1024 x 768 or greater,  
with 16-bit color or greater.  
7
 
Chapter 1. Getting Started  
Safety Information  
To reduce the risk of bodily injury, electrical shock, fire, and  
equipment damage, read this information and observe all warnings  
and precautions in this guide before installing or maintaining your  
computer.  
The 3ware 9690SA RAID controller card should be installed by  
technically qualified persons. If you are uncomfortable opening a  
computer system and conforming to standard ESD (electrostatic  
discharge) practices, you should have a computer technician  
perform the installation.  
Site Selection  
The product is designed to operate as a component to a computer  
system. The environment that is provided for the system must be:  
Clean, dry, and free of airborne particles (other than normal  
room dust).  
Well-ventilated and away from sources of heat including direct  
sunlight and radiators.  
Away from sources of vibration or physical shock.  
Isolated from strong electromagnetic fields produced by  
electrical devices.  
In regions that are susceptible to electrical storms, we  
recommend you plug your system into a surge suppressor or  
UPS (uninterruptible power supply). During an electrical  
storm, we recommend disconnecting all phone, network, and  
power cables.  
Provided with a properly grounded wall outlet.  
Provided a product main power disconnect or sufficient space  
to access the power supply cord(s), because they serve as the  
product's main power disconnect.  
8
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
   
Safety Information  
Personal Safety When Installing the 9690SA RAID  
Controller in Your Computer  
Warning! High voltages may be found inside computer  
equipment.  
Before installing any of the hardware in this package or  
removing the protective covers of any computer equipment, turn  
off power switches and disconnect power cords. Do not  
reconnect the power cords until the hardware is installed and the  
system cover is closed.  
Protecting Equipment and Data  
Heat Sink Warning. Do not replace the factory-installed heat  
sink shipped with the 3ware 9690SA RAID controller. Replacing  
the heat sink will alter thermal characteristics and cooling  
requirements and may cause the controller to fail. Replacing the  
factory-installed heat sink will void the warranty.  
Back up your data! Creating or deleting disk arrays destroys  
existing files on the member drives. If your drives contain  
valuable data, back them up and save the data elsewhere  
before attaching the drives to the controller.  
ESD (Electrostatic Discharge) Precautions  
To avoid damaging computer components and accessories when  
installing or removing the 3ware RAID controller, follow standard  
electrostatic discharge (ESD) precautions:  
When your computer case is open and its internal parts are  
exposed, do not touch any internal part unnecessarily.  
Always wear a grounded strap or work on an ESD-protective  
mat.  
Do not remove the 3ware RAID controller from its protective  
bag until you are properly grounded.  
Handle the 3ware RAID controller by its edges or by the metal  
bracket.  
Do not touch any pin, contact, lead or component on the 3ware  
RAID controller.  
9
 
Chapter 1. Getting Started  
Installation Considerations  
Air Flow, Cable Length, and Routing Space  
Adequate airflow and ventilation are particularly important for  
3ware 9690SA RAID controllers. The on-board heat sink collects  
heat, and must have adequate airflow in order to disburse it. It is  
important that the cables do not obstruct the air flow or prevent  
proper ventilation of the system.  
Selecting the Slot in Which to Install the Controller  
Consider these factors when deciding on the slot in which to insert  
the controller:  
3ware 9690SA RAID controllers must be installed in PCI  
Express® x8 or x16 slots.  
Warning! Do NOT insert the 9690SA controller into a PCI-X  
slot. Doing so could potentially damage the board or the  
system, and void the warranty.  
Note: Some low-cost motherboards have a single PCI Express  
slot which is reserved for a video card. These slots cannot  
device.  
Cable routing may be easier if you install the 3ware RAID  
controller next to an open slot.  
If you are using a BBU, you will need to install the remote  
battery board separately from the controller. For details, see  
Things to Watch Out For During Installation of the RAID  
Controller  
Be careful when installing the 3ware RAID controller into your  
system. Excessive force can damage the board or your system.  
Be sure to follow the installation instructions in “Chapter 2.  
Installing Your 3ware RAID Controller” on page 11.  
10  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
 
Chapter 2. Installing  
Your 3ware RAID  
Controller  
Tools You Need  
You will need the following tools during installation:  
An ESD grounding strap or mat  
A Phillips screwdriver  
Before You Start  
3ware 9690SA RAID controllers can be installed in a standard  
enclosure or in an enclosure with a backplane.  
1
2
Be sure to read “Safety Information” on page 8 in Chapter 1.  
If you have a Battery Backup Unit (BBU), install it before  
proceeding. For details, see “Chapter 3. Installing a Battery  
Backup Unit” on page 17.  
3
4
If your enclosure is low-profile, unscrew the full height bracket  
from the 3ware 9690SA RAID controller and replace it with the  
included low-profile bracket, using the same screws.  
If appropriate, set the PM2 (power management) jumper on the  
disk drives, to enable staggered spinup. Check the  
documentation that came with your disk drives to see whether  
this is required.  
5
SATA-2 hard drives are sometimes shipped from the  
manufacturer with the transfer rate set to 1.5Gbps. If this is the  
case for your drives, you may need to remove a jumper or run a  
software utility to change the transfer rate to 3.0Gbps. Please  
check with your hard drive manufacturers documentation or  
website on how to set the transfer rate to 3.0Gbps.  
11  
 
       
Chapter 2. Installing Your 3ware RAID Controller  
Install the Controller in the Computer  
1
2
3
4
If the computer is running, shut it down. Turn off power to the  
computer and disconnect the power cord from the outlet.  
Make sure you are properly grounded. (For details about safety  
precautions, see page 8.)  
Open the computer case according to the manufacturer’s  
instructions.  
Locate the PCI Express slot you want to use for the 3ware  
9690SA RAID controller.  
For a discussion of which slot to use, see “Selecting the Slot in  
Which to Install the Controller” on page 10.  
Warning! Make sure you select a PCI Express slot, not a  
PCI or PCI-X slot. Inserting a 9690SA into a PCI or PCI-X slot  
could potentially damage the board or system, and void the  
warranty of either the 9690SA or the motherboard. If you are  
uncertain about which slot to use, see the documentation for  
your system’s motherboard.  
5
6
Remove the metal filler bracket for the slot.  
Save this screw; it will be used to secure the 3ware 9690SA  
RAID controller after you have seated it in the slot.  
Position the card in the PCI Express slot so that the contacts  
will mate with the grooves in the slot, and all pins make proper  
contact with the PCI Express slot pins when pushed into place.  
12  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
 
Install the Controller in the Computer  
7
Press down gently on the edge of the 3ware RAID controller  
directly above the PCI Express slot until it is fully seated.  
Figure 8. Inserting Controller Into PCI Express Slot  
Use a PCI  
Express slot for  
the 3ware  
9690SA  
controller.  
If in doubt about  
what slots you  
have, check the  
documentation  
for your  
motherboard.  
Do NOT  
use a PCI or  
PCI-X slot.  
8
9
Check that the 3ware RAID controller’s metal bracket covers  
the hole in the case and secure the bracket with the screw that  
was used to secure the filler bracket in step 5.  
When you tighten the screw on the bracket to the enclosure,  
make sure the card is not slanted in any direction; otherwise the  
card will not work properly.  
13  
 
Chapter 2. Installing Your 3ware RAID Controller  
Attach the Cables to Your Controller  
The internal and external connectors of the 9690SA RAID  
controller accept different cable connector plugs.  
Internal Connectors  
The 9690SA-8I, 9690SA-8IF, 9690SA-4I, and 9690SA-4I4E  
controller cards have internal connectors and use the SFF-8087  
cable.  
Insert the SFF-8087 cable plug into the multi-lane connector on  
the controller.  
When the cable is inserted correctly, you will feel it click into  
place.  
Figure 9. Connecting a Multi-lane Cable with an SFF-8087  
Connector to the 9690SA-8I Controller  
14  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
 
Connect the Cables to Backplanes  
External Connectors  
The 9690SA-8E and 9690SA-4I4E controller cards have external  
connectors and use the SFF-8088 cable.  
Insert the SFF-8088 cable plug connector into the multi-lane  
external connector of the controller.  
When the plug is inserted correctly, you will feel it click into  
place.  
Figure 10. Connecting a Multi-lane Cable with an SFF-8088  
Connector to the 9690SA-8E Controller  
Connect the Cables to Backplanes  
After installing your 3ware RAID controller and making cable  
connections, connect the other end of the cables to either an  
exterior enclosure or interior backplane.  
External Enclosure Connection  
An exterior connection to an enclosure will use the SFF-8088  
connector. Some older enclosures may have an Infiniband  
connector, which will require an SFF-8088-to-SFF-8470 cable.  
Internal Backplane Connection  
An interior connection to a backplane in the same enclosure as  
the RAID controller will use the SFF-8087 connector.  
15  
 
 
Chapter 2. Installing Your 3ware RAID Controller  
Note: If your backplane has individual connections for each  
drive, or if you do not have a backplane, you can directly  
connect up to 4 drives per internal connector through use of a  
breakout cable.  
Finishing Up the RAID Controller  
Installation  
After you have installed the controller in the computer and attached  
appropriate cables to the controller and drives, complete the  
following steps to complete the hardware installation.  
Connect Battery (if appropriate)  
If you are using a BBU, insert the remote battery board and connect  
the battery to the BBU control module attached to your controller.  
For details, see “Installing the Remote Battery” on page 20.  
Check Installation and Close the Case  
1
Verify that the cables do not interfere with the operation of any  
other components in the case or block the flow of cooling air.  
2
Close the case and reconnect the power cables.  
Configure Your RAID Arrays  
Turn to “First Time RAID Configuration” and “Configuring Units”  
in 3ware SAS/SATA RAID Software User Guide for information  
about configuring RAID arrays. The user guide is included on the  
3ware CD that came with your controller. It is also available from  
the 3ware website at http://3ware.com/support/userdocs.asp.  
16  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
   
Chapter 3. Installing a Battery  
Backup Unit  
The Battery Backup Unit (BBU) is an optional add-on consisting of  
a control module and a battery pack.  
When used with the 3ware 9690SA RAID controller, the BBU  
control module is mounted on the RAID controller and the battery  
pack is installed on a remote battery board.  
The BBU’s purpose is to supply power to the controller’s memory  
module in the event of a system power loss. This allows the  
controller to safely use write-caching for optimal performance  
without exposing data to potential loss in the event of a system  
power failure. When fully charged, the battery preserves the  
contents of the controller cache memory for a limited period of time  
(up to 72 hours). When power is restored, cached data is written to  
disks.  
Items in Remote Battery Installation Package  
Battery Backup Unit (BBU) control module  
Battery  
Battery extension cable  
Remote battery board with full height bracket  
Low-profile bracket for low-profile enclosures.  
Remote Battery Installation Guide (This chapter covers same  
material)  
17  
 
   
Chapter 3. Installing a Battery Backup Unit  
Before You Start  
Before installing the BBU, do the following:  
1
2
Decide which expansion slot locations to use for the 3ware  
RAID controller and the remote battery board.  
For the remote battery board, consider ventilation and  
convenience of access for battery replacement. If possible,  
leave a space for airflow around the remote battery board, as  
battery life is shortened by excessive heat.  
Important: Inadequate airflow will cause the battery  
backup unit to be disabled if the temperature exceeds a  
preset limit  
3
If your enclosure is low-profile, unscrew the full height bracket  
from the remote battery board and replace it with the included  
low-profile bracket, using the same screws.  
4
5
Choose which of the 3 mounting positions you want to use for  
Determine if you will need to use the extension cable to  
connect the remote battery to the control module  
For instructions on how to install your 3ware 9690SA RAID  
controller, see “Chapter 2. Installing Your 3ware RAID Controller”  
on page 11.  
Installing the Control Module  
You will need  
3ware 9690SA SAS RAID controller  
Battery Backup Unit (BBU) control module  
18  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
   
Installing the Control Module  
To install the control module  
Note: The following illustrations show the 9690SA-4I4E. If you  
have a 9690SA-8E the location of the control module post hole will  
be different.  
1
Remove the screw head from the plastic post on the BBU  
control module and set it aside (you will reattach it soon.)  
Figure 11. Removing the head from the plastic post  
2
Position the BBU control module above the controller  
(Figure 12) and align the BBU control module and the  
controller, making sure to:  
Mate the connector on the BBU control module with the  
receptacle on the controller.  
Match the plastic post on the BBU with the hole on the  
controller.  
Figure 12. BBU control module ready to connect to the  
controller  
19  
 
Chapter 3. Installing a Battery Backup Unit  
3
Press down gently until the BBU is seated.  
Figure 13. BBU control module connected to the controller  
4
5
6
Turn the controller over, insert the plastic screw head that you  
firmly. (Do not over-tighten!)  
If necessary, attach the extension cable to the BBU control  
module in order to reach the intended location of the remote  
battery board.  
Install your 3ware RAID controller. Refer to “Chapter 2.  
Installing Your 3ware RAID Controller” on page 11 for details.  
Installing the Remote Battery  
1
Remove the metal filler brackets for the expansion slot in  
which you have decided to install the remote battery board.  
Save the screws; they will be used to secure the remote battery  
board after you have installed it in the slot.  
2
If your enclosure is low-profile, unscrew the full height bracket  
from the remote battery board and replace it with the included  
low-profile bracket, using the same screws.  
20  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
   
Installing the Remote Battery  
3
Select the battery location on the remote battery board.  
The battery can be mounted in 3 different positions, as marked  
on the board (see Figure 14). Use the position that will make it  
easiest to connect the battery power cable to the BBU control  
module on the 3ware RAID controller.  
Note: You can mount a second battery on the board, if you have  
another controller.  
Figure 14. Three locations for mounting battery on remote board  
2
2
3
3
1
1
2
3
1
2
3
3
3
3
3
2
2
1
1
1
1
2
3
3
1
2
3
3
2
1
2
3
21  
 
 
Chapter 3. Installing a Battery Backup Unit  
4
Mount the battery in the selected location by snapping it in place.  
a
Insert the two clips on the top of the battery module into the  
two slots at the top edge of positions 2 or 3 (Figure 15), or  
in the holes at the left edge of position 1.  
b
Press down gently on the battery module until the bottom  
clip snaps into place in the lower hole.  
Figure 15. Attaching the battery module to the remote board  
Bottom clip will snap in here  
9
Insert the remote battery board in the chosen expansion slot and  
secure the bracket with the screw you removed in step 2. (Note  
that the remote battery board does not have a connector that  
inserts into a slot on the motherboard).  
22  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
 
Installing the Remote Battery  
10 Insert the battery power connector into the power receptacle on  
the BBU control module.  
Figure 16. Inserting the boards and connecting the battery  
power to the BBU control module  
3
3
1
1
3
3
If you need a longer cable on the power connector, use the  
extension cable to connect the battery to the power receptacle  
on the BBU.  
Note: The battery will drain if it is plugged into the BBU and there  
is no power to the unit. Wait to plug the battery into the BBU until  
the system is ready for use.  
23  
 
Chapter 3. Installing a Battery Backup Unit  
Replacing the Battery  
The Battery Backup Unit (BBU) will last for many years. The BBU  
battery has an expected life span of one to two years depending on  
usage.  
You can check the current status of the battery, and test it. For  
details, see instructions in 3ware SAS/SATA RAID Software User  
Guide, Version 9.5.1.  
Caution: There is a risk of explosion if the battery is replaced  
by an incorrect type. To obtain a replacement battery module,  
contact AMCC.  
For proper battery disposal resources, contact RBRC, the  
Rechargeable Battery Recycling Corporation (www.rbrc.com).  
Vorsicht: Es entsteht Explosionsgefahr bei Auswechslung der  
Baterie mit einer des falschen Typs. Um eine Ersatzbaterie zu  
erhalten, wenden Sie sich an die AMCC.  
Um Ressourcen zur korrekten Entsorgung der Baterie in  
Erfahrung zu bringen, wenden Sie sich an die RBRC (the  
Rechargeable Battery Recycling Corporation) (www.rbrc.com).  
To replace the battery  
1
Make sure the system is powered down, that you are grounded,  
and follow all appropriate safety procedures.  
2
Disconnect the battery power cable from the BBU control  
module on the controller card.  
To do so, press down on the lever-like clip on the battery power  
connector and slide it out of the slot.  
(If desired, you can remove the BBU control module to  
facilitate disconnecting the power cable. This will require  
removing the controller card from your enclosure.)  
Figure 17 shows how removing the connector looks if you  
remove the BBU control module from the controller.  
24  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
 
Replacing the Battery  
Figure 17. Removing the power cable from the BBU module  
Press down on the  
lever-like clip and pull  
the connector out.  
3
Remove the remote battery board from your system.  
a
b
c
Press down on the top of the battery module to free the clip  
on the bottom of the module.  
While pressing down on the top of the battery module, lift  
out the bottom of the battery module slightly.  
Once the bottom of the module is free, slide the module up  
to release the clips on the top.  
Figure 18. Removing the battery module  
a) Push the  
battery module  
down gently.  
b) Lift out the  
bottom of the  
battery module  
to release the  
clip on the  
3
3
1
1
3
bottom edge.  
3
c) Lift up to  
remove the clips  
on the top edge.  
Bottom clip  
25  
 
Chapter 3. Installing a Battery Backup Unit  
4
5
Insert the new battery and reattach the battery module to the  
remote battery board.  
If you removed the BBU control module in step 6, reattach it  
now.  
6
7
8
9
Reinstall the 3ware RAID controller and remote battery board.  
Reattach the battery cable to the control module  
Close up your system, and restart it.  
Run a battery test to compute the estimated battery capacity of  
this new battery.  
You can run the battery test from the BBU page of either 3BM  
or 3DM 2, or by using the 3ware CLI. For detailed instructions,  
see the 3ware SAS/SATA RAID Software User Guide or the  
3ware SAS/SATA RAID Controller CLI Guide.  
26  
3ware 9690SA SAS/SATA RAID Controller Installation Guide  
 
Appendix: Technical  
Support  
For support, troubleshooting tips, frequently asked questions,  
software releases, and compatibility information related to 3ware  
RAID controllers, refer to:  
3ware support page at:  
3ware knowledgebase:  
3ware software downloads:  
3ware documentation:  
3ware Compatibility Lists:  
For specific answers to questions or to give feedback about the  
product, visit our Web site at http://www.3ware.com/support and  
log in. AMCC also offers toll-free 1 (800) 840-6055 or 1 (858) 535-  
6517 direct phone support during normal business hours.  
Sales and ordering information  
For sales information, send an electronic mail message to  
Feedback on this manual  
Your feedback is welcome. If anything in the guide seems unclear  
please let us know. You can contact support by logging in and using  
27  
 
     

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