DKS Enterprises Telephone 1803PC User Manual

Owner’s Manual

1803PC, 1815, 1817

PC Programmable Telephone Entry Systems

DoorKing, Inc.

120 Glasgow Avenue

Inglewood, California 90301

U.S.A.

Phone: 310-645-0023

Fax: 310-641-1586

www.doorking.com

P/N 1815-065 REV J, 3/01

Use this manual with the following models only.

All 1803PC models with circuit board 1844-010 REV A and B.

All 1815 models with circuit board 1840-010 REV D and E.

All 1817 models with circuit board 1841-010 REV F and G.

DoorKing, Inc. reserves the right to make changes in the products described in this manual

without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions

or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to

copied, reproduced, translated, or reduced to any electronic medium without prior written consent

from DoorKing, Inc.

TABLE OF CONTENTS

Preface

Important Notices......................................................................................................................................................6

General Information..................................................................................................................................................7

Features ..................................................................................................................................................................8

Section 1 – Installation

1.1

Installation Guidelines – All Systems ...................................................................................................9

1.1.1

1.1.2

1.1.3

1.1.4

1.1.5

1.1.6

1.1.7

Surface Mount Units.................................................................................................................10

Surface Mount Units with Recess Box .....................................................................................11

Flush Mount Units ....................................................................................................................12

Flush Mount Rough-in Box.......................................................................................................13

Flush Mount Trim Ring.............................................................................................................14

Flush Mount Surface Mounting Kit ...........................................................................................15

Wall Mount Units ......................................................................................................................16

1.2

1.3

Memory Chip Installation.......................................................................................................................17

Postal Lock Installation..........................................................................................................................18

Section 2 – Wiring

General Information................................................................................................................................................19

Maximum Wire Run Distance Charts ....................................................................................................................20

2.1

2.2

Main Terminal Description.....................................................................................................................21

Weigand Terminals

2.2.1

2.2.2

2.2.3

2.2.4

Weigand Power Terminals .......................................................................................................22

Weigand Data Terminals..........................................................................................................22

Elevator Control Terminals.......................................................................................................23

RS-232 Terminals ....................................................................................................................23

2.3

Relay Wiring (Typical)

2.3.1

2.3.2

2.3.3

2.3.4

Controlling a Single Door or Gate ............................................................................................24

Controlling a Gate and a Pedestrian Gate or Door ..................................................................25

Controlling a Gate Operator and Two Pedestrian Doors or Gates...........................................26

Tracker Expansion Board Control ............................................................................................27

Section 3 – Programming

3.1

General Programming Information

3.1.1

3.1.2

3.1.3

Programming with a PC ...........................................................................................................29

Programming from the Keypad ................................................................................................30

System Memory........................................................................................................................31

3.2

Programming with a PC

3.2.1

3.2.2

3.2.3

3.2.4

Master Code.............................................................................................................................32

Single or Multiple Systems.......................................................................................................32

Programming for Call Up Operation.........................................................................................33

PC Programming Table............................................................................................................33

3.3

General Programming

3.3.1

3.3.2

3.3.3

3.3.4

3.3.5

3.3.6

Relay Strike Time.....................................................................................................................34

Talk Time..................................................................................................................................34

Tone Open Numbers................................................................................................................35

Postal Switch............................................................................................................................35

Touch-tone / Rotary-dial...........................................................................................................36

Rotary-dial 9.............................................................................................................................36

3.4

3.5

Programming Letters, Numbers and Messages

3.4.1

3.4.2

3.4.3

3.4.4

3.4.5

Programming Letters and Numbers .........................................................................................37

Programming the User Message – 1815..................................................................................38

Programming the Instruction Message – 1815 ........................................................................39

Programming the User Message – 1817..................................................................................40

Programming the Instruction Message – 1817 ........................................................................41

Programming Phone Numbers and Names .........................................................................................42

3.5.1

3.5.2

3.5.3

3.5.4

3.5.5

3.5.6

3.5.7

3.5.8

3.5.9

Programming the Directory Code Length.................................................................................43

Programming 7-digit Phone Numbers......................................................................................43

Programming Area Codes........................................................................................................44

Programming Phone Numbers with Area Codes .....................................................................44

Programming Names ...............................................................................................................45

Deleting Individual Phone Numbers.........................................................................................45

Delete Names...........................................................................................................................45

Delete Area Codes...................................................................................................................46

Display Phone Numbers...........................................................................................................46

3.6

3.7

Device Codes

3.6.1

3.6.2

Programming Device Codes ....................................................................................................47

Deleting Device Codes.............................................................................................................47

Four-digit Entry Codes

3.7.1

3.7.2

3.7.3

Programming Four-digit Entry Codes.......................................................................................48

Delete Four-digit Entry Codes..................................................................................................48

Entry Code Ranges..................................................................................................................48

Section 4 – Adjustments

Circuit Board Adjustments ........................................................................................................................................49

1815 Adjustment Locations ......................................................................................................................................51

1817 Adjustment Locations ......................................................................................................................................52

Section 5 – Operating Instructions

5.1

5.2

Guest Instructions..................................................................................................................................53

Resident Instructions

5.2.1

5.2.2

Responding to a Guest Call .....................................................................................................54

Using an Entry Code ................................................................................................................54

5.3

5.4

System Administrator

5.3.1

5.3.2

5.3.3

5.3.4

Opening from a Remote Location ............................................................................................55

Tracker Board Override Hold Open Command........................................................................55

Relay Check.............................................................................................................................56

Time and Date Check...............................................................................................................56

Miscellaneous Operating Instructions

5.4.1

5.4.2

5.4.3

5.4.4

Talk Time..................................................................................................................................57

Line Sharing.............................................................................................................................57

Connection to a PBX................................................................................................................57

10-digit Dialing .........................................................................................................................57

Section 6 – Maintenance and Trouble Shooting

6.1

Trouble Shooting

6.1.1

6.1.2

6.1.3

6.1.4

RS-232 Test .............................................................................................................................61

Weigand Test...........................................................................................................................62

Elevator Board Hardware Test.................................................................................................62

Elevator Board Floor Hardware Test........................................................................................63

6.2

Accessories..............................................................................................................................................64

Log Tables................................................................................................................................................65

IMPORTANT NOTICE

FCC - UNITED STATES

This equipment has been tested and found to comply with the limits for a class A digital device,

pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own expense.

FCC Registration Number: DUF6VT-12874-OT-T

DOC - CANADA

The Canadian Department of Communications label identifies certified equipment. This certification

means that the equipment meets certain telecommunications network protective, operational, and

safety requirements. The Department does not guarantee the equipment will operate to the users

satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the

facilities of the local telecommunications company. The equipment must also be installed using an

acceptable means of connection. The customer should be aware that compliance with the above

conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility

designated by the supplier. Any repairs or alterations made by the user to this equipment, or

equipment malfunctions, may give the telecommunications company cause to request the user to

disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections of the power

utility, telephone lines, and internal metallic water pipe system, if present, are connected together.

This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the

appropriate electric inspection authority, or electrician, as appropriate.

DOC Registration Number: 1736 4528 A

Notice:

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to

be connected to a telephone loop which is used by the device, to prevent overloading. The

termination on a loop may consist of any combination of devices subject only to the requirement that

the sum of the load numbers of all the devices does not exceed 100.

Notice:

DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that

are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and

all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816 and 1817 require a

16.5-volt, 40 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.

Listing:

This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by

Intertek Testing Services NA Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.

GENERAL INFORMATION

•

Prior to beginning the installation of the telephone entry system, we suggest that you become

familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help

insure that you installation is performed in an efficient and professional manner.

•

The proper installation of the telephone entry panel is an extremely important and integral

part of the overall access control system. Check all local building ordinances and building

codes prior to installing this system. Be sure your installation is in compliance with local

codes.

•

When used to control a door or pedestrian gate, try to locate the telephone entry system as

near as possible to the entry point. The unit should be mounted on a rigid wall to prevent

excessive shock and vibration from closing doors or gates. Continuous vibration and shock

from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under

no circumstances should the unit be mounted directly to a moving door or gate.

ADA mounting requirements for door control. The mounting of the unit shall be in such a

way that the LCD display is positioned so that it is readily visible to and usable by a person

sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the

following requirements:

1. If mounted vertically or tipped no more than 30 degrees away from the viewer, the

center line of the LCD shall be located a maximum of 52 inches above grade.

2. If the clear floor space allows only forward approach to the system, the maximum

high forward reach allowed is 48 inches above grade to the top of the keypad.

3. If the high forward reach to the system is over an obstruction of greater than 20

inches but less than 25 inches, the maximum high forward reach allowed is 44 inches

above grade to the top of the keypad.

4. If the clear floor space allows parallel approach by a person in a wheelchair, the

maximum high side reach shall be 54 inches above grade to the top of the keypad.

5. If the high side reach is over an obstruction of 24 inches or less, the maximum high

side reach allowed is 46 inches above grade to the top of the keypad.

•

When used to control a vehicular gate with an automatic gate operator, the telephone

entry system must be mounted a minimum of ten (10) feet away from the gate and gate

operator, or in such a way that a person cannot operate the entry system and/or touch

the gate or gate operator at the same time.

Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck

mounting post and kiosks work well for these type systems. When planning where to locate

the system, take into consideration traffic lane layouts, turn around lanes for rejected access,

conduit runs, power availability, etc.

Environmental factors must also be taken into account. Surface mount units are designed for

direct outdoor installations, however it is preferable to protect them from direct exposure to

driven rain or snow whenever possible. Flush mount and wall mount units must be protected

from direct exposure to the elements. Be sure that ample lighting is provided so that guest

can read both the directory and the operating instructions at night.

•

This telephone entry system contains a number of static sensitive components that can be

damaged or destroyed by static discharges during installation or use. Discharge any static

prior to removing the circuit board from the lobby panel by touching a proper ground device.

FEATURES

•

Can provide service for up to 3000 residents and can store up to 8000 card, transmitter or

digital PIN codes when ordered with 3000 MemPLUS chip set.

System can be programmed via modem or RS-232 interface with the Remote Account

Manager for Windows software included with the unit. Programming via RS-232 requires an

additional cable that is not included with the unit (P/N 1818-040).

•

System keypad will emit DTMF tones after a call is answered allowing the system to be used

with auto-attendants, answering machines, etc. This feature is available with the

following units only:

Model 1815 with 1840-010 circuit board, REV E or higher.

Model 1817 with 1841-010 circuit board, REV G or higher.

Model 1803PC with 1844-010 circuit board, REV B or higher.

Directory codes can be set from 1 to 4 digits in length and can be randomly assigned.

•

Transaction buffer stores the last 8000 events and has its own backup power source to retain

memory during power outages.

•

31-security levels total (security level 00 always denies entry, security level 01 always admits

entry), with 29 programmable security levels, each with four time zones allows you to control

and restrict user access as needed.

•

10 programmable area codes allow the system to be used in areas requiring 10 and 11-digit

dialing.

Three internal relays allow the system to control a main entry point plus two additional entry

points.

System can be expanded to control up to 16 entry points in addition to the main entry point.

Tracker expansion boards are required (one for each additional entry point) and are not

included with the system. Tracker boards also provide output for door ajar and forced entry

alarms.

•

Optional elevator control board(s) can control up to four elevators with each elevator serving

up to 64 floors.

System will interface with selected models of DKS DoorKing vehicular gate operators to

provide gate operator information and data (requires a Tracker board for each gate operator

that is to send data to the system).

SECTION 1 - INSTALLATION

Order your telephone line at least two weeks prior to the planned installation date. This will assure

that a phone line is available when the unit is installed. The telephone company will require the

following information from you:

Type:

Touch Tone, Loop Start

0.0 A

Ringer Equivalence:

Jack Type:

RJ11C

FCC Registration (US):

DOC (Canada):

Electrical Listing:

DUF6VT-12874-OT-T

1736 4528 A

Complies with U.L. 294 - ETL Listed

CALLER ID: You may want to consider ordering caller ID blocking from the telephone company for

the entry system phone line. Without caller ID blocking, tenants with the proper phone equipment will

be able to identify the telephone number that the entry system is installed on. This may or may not

be desirable.

1.1 INSTALLATION GUIDELINES – ALL SYSTEMS

1. Open the cabinet of the telephone entry system and disconnect the keypad ribbon cable

from the main circuit board.

2. Remove the 6-32 x 1/2 round head screws from the upper corners of the circuit board.

3. Remove the circuit board by gently pulling it out of the main terminal edge connector.

CAUTION - the circuit board contains static sensitive components. Discharge any static

electricity from your hands by touching a proper ground device before removing the

circuit board. Place the circuit board where it will not be damaged.

4. Mount the cabinet of the telephone entry system. Be sure that mounting screws do not

protrude into the cabinet where they could cause a short on the back of the circuit board.

Make any necessary conduit connections.

5. Route wiring into the cabinet. Do not apply any power at this time.

6. Clean out the cabinet. Be sure that all dirt, metal and/or wood debris is removed from the

cabinet and that the terminal strip edge connector is clean and free of any loose particles.

7. Re-install the circuit board into the cabinet by gently pushing the circuit board terminals

into the edge connector. CAUTION - the circuit board contains static sensitive

components. Discharge any static electricity from your hands by touching a proper

ground device before removing the circuit board.

8. Secure the circuit board to the cabinet using the screws removed in step 2.

9. Plug the keypad ribbon cable into the circuit board. The cable points down.

1.1.1 Surface Mount Units

Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a

DoorKing heavy-duty mounting post (p/n 1200-047 and 1200-048). Be sure the unit is mounted

securely and is not subject to vibration from closing doors or gates.

CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the

entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or

in such a way that a person cannot operate the entry system and touch the gate or gate operator at

the same time.

4.75

9.0

.25 DIA

.875 DIA

2.625

3.25

5.625

11.25

1.625

2.5

.875 DIA

1.1.2 Surface Mount Units with Recess Box

Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess-

mounting box (p/n 1803-150). Be sure the unit is mounted securely and is not subject to vibration

from closing doors or gates.

CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the

entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or

in such a way that a person cannot operate the entry system and touch the gate or gate operator at

the same time.

15.00

11.125

3.625

2.125

10-24 x 1.25 STUD

.25 DIA

1.375 DIA

1803-150

Recess Box

8.812

Surface Mount

Entry System

2.68

.25 DIA

2.2

5.75

9.3

11.5

1.1.3 Flush Mount Units

Flush mount units are installed into a wall with flush mount kits 1814-065 (stainless) or 1814-066

(gold). Flush mount kits are not included with the entry system. Flush mount units are not designed

for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to

vibration from closing doors or gates.

CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the

entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or

in such a way that a person cannot operate the entry system and touch the gate or gate operator at

the same time.

12.0

9.0

3.0

1.125

.25 DIA

.875 DIA

2.625

5.625

11.25

.875 DIA

2.5

1.1.4 Flush Mount Rough-in Box

The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is

installed first.

12.75

1.875

9.0

3.875

10-24 x 1.125 Stud

1.125 DIA

3.5

1.75

9.25

.25 DIA

1.75

6.375

11.0

1.1.5 Flush Mount Trim Ring

Flush mount units can be mounted by using the 1814-065 (stainless) or 1814-066 (gold) mounting kit.

Flush mounting kits are not included with the unit. Flush mount units are not designed for direct

exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from

closing doors or gates.

CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the

entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or

in such a way that a person cannot operate the entry system and touch the gate or gate operator at

the same time.

14.25

2.625

9.0

3.625

.25 DIA

1.25 DIA

3.0

5.875

Rough-in

Box

Trim

Ring

Flush Mount

Entry System

1.25 DIA

3.0

7.0

8.5

11.75

1.1.6 Flush Mount Surface Mounting Kit

Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring.

Flush mount units are not designed for direct exposure to the weather. Be sure that the unit is

securely mounted and is not subject to vibration from closing doors or gates.

CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the

entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or

in such a way that a person cannot operate the entry system and touch the gate or gate operator at

the same time.

12.0

1.0

.375

2.625

9.0

7.5

6.0

3.0

1.125 DIA

1.125 SQ

1814-152

Trim Ring

Flush Mount

Entry System

1.1.7 Wall Mount Units

Wall mount units (models 1815 and 1817 only) are designed to be mounted directly onto a wall

without the need of cutting a large hole as is necessary with flush mount units. Wall mount units are

not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not

subject to vibration from closing doors or gates.

CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the

entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or

in such a way that a person cannot operate the entry system and touch the gate or gate operator at

the same time.

12.375

10.0

3.125

1.187

.25 DIA

.875 DIA

3.187

3.0

1.2 MEMORY CHIP INSTALLATION

The telephone entry system is shipped with two memory chips packaged in a separate box inside the

shipping container. The memory chips must be installed for the telephone entry system to operate.

CAUTION!! Do not install the memory chips with power to the telephone entry system turned

on. Attempting to install the memory chips with power on will irrevocably damage the chips.

CAUTION!! The memory chips are a static sensitive component. Discharge any static

electricity from your hands by touching a proper ground device before removing the control

board. Handle the memory chips with care.

1. The large memory chip socket is colored black and is located in the center of the circuit

board. Be sure that the handle is in the un-locked position (pointing up). Be sure that

power to the telephone entry system is off.

2. Carefully insert the memory chip into the socket. The small half circular indentation on

the chip must be at the top. CAUTION: Installing the memory chip upside down will

cause permanent damage to the chip. Be sure that the memory chip is seated correctly

in the socket.

3. Move the lever on the chip socket to the locked position (down).

4. Install the small memory chip in the socket located at the bottom of the circuit board. The

small circular indentation on the chip must be at the top. CAUTION: Installing the

memory chip upside down will cause permanent damage to the chip. Be sure that the

memory chip is seated correctly in the socket. If it is necessary to remove this chip, use

a small bladed flat blade screwdriver to carefully pry the chip from the socket. Take extra

caution to be sure to not bend the pins on the chip.

1.3 POSTAL LOCK INSTALLATION

At some locations, such as gated communities, it will be necessary to provide access to the mail

carrier so that they can deliver the mail. Mail carrier access will be provided by the installation of an

Arrow Postal Lock. This is the same lock that the Post Office uses for gang mailboxes. These locks

are not available to the public. The installer or the building owner/manager will have to call the Post

Office and arrange for the installation of this lock into the telephone entry system. All DoorKing

commercial telephone entry systems are designed to accept installation of the postal lock.

Prior to installation of the postal lock, be sure power to the telephone entry system is turned off.

Remove the hole plug on the faceplate of the telephone entry system.

Cut the wire tie wrapped around the micro switch next to the postal lock access hole.

Remove the two hex nuts from the postal lock-mounting studs. Mount the postal lock

on the two studs and secure with the hex nuts.

When the lock is installed, check to be sure that the pawl of the lock, in its extended position, is

depressing the micro switch (the micro switch is wired normally closed). When the mail carrier inserts

his key and turns the postal lock, the pawl is withdrawn and the micro switch will activate the relay

that has been programmed for this function for the programmed strike time.

SECTION 2 – WIRING

Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the

instructions, illustrations, and wiring guidelines in this manual. This will help insure that you

installation is performed in an efficient and professional manner.

The wiring of the telephone entry panel is an extremely important and integral part of the

overall access control system. Use proper wire for the communication line, power wires, and

be sure that the system is properly grounded. Check all local building ordinances and

building codes prior to installing this system. Be sure your installation is in compliance with

local codes.

If this telephone entry system is used to control a vehicular gate with an automatic gate

operator, the telephone entry system must be mounted a minimum of ten (10) feet away from

the gate and gate operator. If this unit has been installed closer to the automated vehicular

gate, do not proceed with any wiring until the unit has been moved and re-installed so that it is

in compliance with these instructions.

Use only the supplied transformers (or U.L. listed equivalent) to power the telephone entry system

(16.5 VAC, 20 VA for 1803PC and 1815, 16.5 VAC, 40 VA for 1817) and any weigand input devices

(16.5 VAC, 20 VA). Do not power any other devices (electric strikes, magnetic locks, etc.) from these

power transformers. For wire runs up to 100 feet, use 18 AWG, 600 volt insulated wire. For wire

runs up to 200 feet, use 16 AWG, 600 volt insulated wire. Power wires are susceptible to noise and

hum pickup; therefore it is preferable that you keep power wire runs as short as possible.

This telephone entry system contains a number of static sensitive components that can be damaged

or destroyed by static discharges during installation or use. Discharge any static prior to removing

the circuit board from the lobby panel by touching a proper ground device.

Proper grounding of this system is a requirement. The use of surge suppressers can significantly

reduce the chance of component failure because of static charges or surges. To be effective, ground

connections should be made with a minimum 12 AWG, 600 volt insulated wire to a ground point

within 10 feet of the telephone entry system. The ground point must be at an electrical panel, a

metallic cold water pipe that runs in the earth, or a stainless steel grounding rod driven at least ten

(10) feet into the soil.

Be sure that you use proper wire that has an insulation rated for an underground environment. All

wires should be placed in conduits. Proper pre-planning can greatly ease the installation and wiring

of this system. Always check with the local building code to determine the type of wire required in

your municipality.

If Tracker expansion boards are being used with this system, refer to the Tracker Installation and

Wiring manual that came with the Tracker expansion boards, for detailed information on wiring

Tracker boards to the PC programmable telephone entry system.

If Elevator Control is used with this system, refer to the Elevator Control Installation and Wiring

manual for detailed information on wiring the elevator control boards to this system and to the

elevator push button control panel.

RS-232 Input

(OPTIONAL)

Connections to 2348

Elevator Control Board

(OPTIONAL)

Weigand Power

Inputs for weigand

control devices

(OPTIONAL)

10 11 12 13 14 15 16 17 18 19 20

16 VAC

20 VA

16 VAC

20 VA

Power Wiring Maximum Distance

Phone Wiring Maximum Distance

100 Feet

200 Feet

18AWG

16 AWG

800 Feet

24 AWG

22 AWG

1600 Feet

Weigand Wiring Maximum Distance

Elevator Control Maximum Wiring

500 Feet

Belden 9931

500 Feet

Belden 9931

Consolidated

5324-CL

Consolidated

5324-CL

2.1 MAIN TERMINAL DESCRIPTION

TERMINAL

DESCRIPTION

Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire.

Earth Ground Only.

Switch Input. A closure between terminals 4 and 6 will cause the designated relay(s) to activate for the

programmed strike time. The Postal Switch is connected here.

Microphone Input.

Common for switch input, microphone, speaker, AZ buttons, keyboard and battery negative.

Speaker Output.

Keyboard Data Input (not used).

Keyboard 5 VDC Power (not used).

Keyboard Clock Input (not used).

Z Button Input.

A Button Input.

Relay 2 Common – 30 Volt, 3 Amp maximum.

Relay 2 Contact (set for normally open or normally closed by the relay contact shorting bar on the circuit

board) – 30 Volt, 3 Amp maximum.

Relay 1 Common – 30 Volt, 3 Amp maximum.

Relay 1 Normally Closed – 30 Volt, 3 Amp maximum.

Relay 1 Normally Open – 30 Volt, 3 Amp maximum.

Back-up Battery POSITIVE (connect negative to terminal 6).

16 VAC Input Power – 20 VA minimum for 1803PC and 1815; 40 VA minimum for 1817.

100 ft. maximum with 18 AWG wire; 200 ft. maximum with 16 AWG wire.

16 VAC Input Power – 20 VA minimum for 1803PC and 1815, 40 VA minimum for 1817.

100 ft. maximum with 18 AWG wire; 200 ft. maximum with 16 AWG wire.

Do not run high voltage (115 V) power lines and communication lines in the same conduit. These

should be in separate conduits at least six (6) inches apart. Be sure that all phone line wiring is

twisted and completely isolated from ground.

Use only the supplied 16.5 VAC (or U.L. listed equivalent) to power the entry system. Do not power

any other devices (electric strikes, magnetic locks, lights, etc.) from this transformer. Do not

run 16 VAC entry system power lines over 200 feet. It is advisable to keep these wires as short as

possible. Use 18 AWG wire for wire runs up to 100 feet, and 16 AWG wire for wire runs up to

200 feet. Install a low voltage surge suppresser (DoorKing p/n 1878-010 or equivalent) to help

protect the entry system from power surges. Relay 1 contacts are located on the main terminal strip

(15, 16, 17). Relay 2 contacts are located on the main terminal strip (13, 14) and are set for N.O or

N.C. operation by the relay 2 shorting bar. Relay 0 contacts are located on an auxiliary terminal and

are labeled on the board left to right: NO, NC, C.

A 12 volt .8 amp hour gel-cell battery (DoorKing p/n 1801-008) can be installed in the system to

provide stand-by power in the event of a power outage. Connect the positive (RED) lead to terminal

18; connect the negative (BLACK) lead to terminal 6.

2.2 WEIGAND TERMINAL DESCRIPTION

There are four (4) auxiliary terminals on the 1840 control board which provide inputs for: weigand

data, elevator control, RS232 communication, and power for these various features.

2.2.1 Weigand Power Terminals

16 VAC, 20 VA power must be supplied to these power terminals; otherwise RS232 communication

and all weigand devices will fail to operate. Do not power any other devices (electric strikes,

magnetic locks, lights, etc.) from this transformer. Do not run 16 VAC weigand power lines over 200

feet. Use only U.L. listed 600 volt insulated wire for RS232 / weigand power wiring. It is advisable to

keep these wires as short as possible. Use 18 AWG wire for wire runs up to 100 feet, and 16 AWG

wire for wire runs up to 200 feet. Install a low voltage surge suppresser (DoorKing p/n 1878-010 or

equivalent) to help protect the circuit board from power surges.

TERMINAL

DESCRIPTION

16 VAC, 20 VA Weigand Input Power.

100 ft. maximum with 18 AWG wire; 200 ft. maximum with 16 AWG wire.

16 VAC, 20 VA Weigand Input Power.

100 ft. maximum with 18 AWG wire; 200 ft. maximum with 16 AWG wire.

2.2.2 Weigand Data Terminals

These terminals are used to input weigand data to the circuit board from external weigand devices

such as card readers, weigand keypads, RF receivers, etc. These terminals are also used to input

weigand data from the Tracker boards when they are used to expand the system.

The 16 VAC available on weigand terminals 1 and 2 (not the two weigand power terminals) is used

for lights only. For example, a weigand card reader may have lights built into the housing that will

require 16 VAC power for the lights to illuminate. Do not power any other devices (electric strikes,

magnetic locks, etc.) from this power source.

Maximum wire run for weigand data is 500 feet using Belden 9931, Consolidated 5324-CL, or

equivalent six (6) conductor shielded wire. Do not use twisted pair with weigand format. Float the

shield at the weigand device. Do not connect the shield to the weigand device common.

If Tracker expansion boards are being used with this system, refer to the Tracker Installation and

Wiring manual that came with the Tracker expansion boards, for detailed information on wiring

Tracker boards to the PC programmable telephone entry system.

TERMINAL

DESCRIPTION

+12 VDC POWER

COMMON

Weigand devices connected to these

terminals will activate RELAY 1 on

the main control board when a valid

code is received by the device.

DATA 1

DATA 0

+12 VDC POWER

COMMON

Weigand devices connected to these

terminals will activate RELAY 2 on

the main control board when a valid

code is received by the device.

DATA 1

DATA 0

16 VAC Light Power

Used for light power only.

2.2.3 Elevator Control Terminals

The elevator control terminals are used when the 2348-010 elevator control board is connected to the

system to enable elevator control. Do not connect any other devices to these terminals.

Maximum wire run for weigand data is 500 feet using Belden 9931, Consolidated 5324-CL, or

equivalent six (6) conductor shielded wire. Do not use twisted pair with weigand format. Float the

shield at the elevator control board. Do not connect the shield to the elevator board common.

If elevator control boards (2348-010) are being used with this system, refer to the Elevator Control

Installation and Wiring manual that came with the elevator control boards, for detailed information on

wiring these boards to the PC programmable telephone entry system.

TERMINAL

DESCRIPTION

DATA 1 – to elevator control board terminal 20.

DATA 0 – to elevator control board terminal 21.

COMMON – to elevator control board terminal 22.

2.2.4 RS-232 Terminals

The PC programmable telephone entry system may be programmed using the RS-232 serial

communication terminal. This terminal allows a direct connection to a computer using a standard DB-

9 serial connector on one end, and loose wires on the other that connect to the RS-232 terminals on

the board. You can order a 6-foot cable from DoorKing (P/N 1818-040), or make your own using the

wiring scheme shown below. A cross reference is also provided for a DB-25 connector.

RED

BLACK

WHITE

BROWN

GREEN

SHIELD

P/N 1818-040

BOARD

DB-9

DB-25

FUNCTION

TERMINALS

PINS

Transmit Data

Receive Data

Request to Send

Clear to Send

Signal Ground - Shell

Not Used

2.3 RELAY WIRING (TYPICAL)

2.3.1 Controlling a Single Door or Gate

Relay 1 is typically used when the system will control a single door or vehicular gate operator. Note

that the electric strike and magnetic lock are each powered by their own power supply. Electric

strikes are connected through the normally open (NO) contact and magnetic locks are connected

through the normally closed (NC) contact.

Relay 0

13 14 15 16 17

Gate Operator

Electric Strike

Magnetic Lock

2.3.2 Controlling a Gate Operator and Pedestrian Gate (or Door)

When controlling a gate operator and pedestrian gate (or door), relay 1 is typically used to control the

gate operator while relay 2 is typically used to control the door or gate. Note that the electric strike

and the magnetic lock are powered from their own power supply. The relay 2 contact is set to either

normally open (NO) for electric strikes, or normally closed (NC) for magnetic locks by placing the

relay 2 contact shorting bar on either the NO or NC pins.

A variation of this diagram is for the system to control two doors or two gates.

Relay 0

13 14 15 16 17

Gate Operator

AND

Electric Strike

Magnetic Lock

2.3.3 Controlling a Gate Operator and Two Pedestrian Doors (or Gates)

The diagram below shows how it is possible to control a gate operator and two pedestrian doors or

gates from the system. Relay 0 is typically used to control the gate operator and relays 1 and 2 are

used to control pedestrian doors and/or gates. Note that the electric strike and the magnetic lock are

powered from their own power supply. The relay 2 contact is set to either normally open (NO) for

electric strikes, or normally closed (NC) for magnetic locks by placing the relay 2 contact shorting bar

on either the NO or NC pins.

A variation of this diagram is for the system to control three doors, or two gate operators (entry and

exit) and a door, or three gate operators.

Relay 0

13 14 15 16 17

Magnetic Lock

AND

Electric Strike

AND

Gate Operator

2.3.4 Tracker Expansion Board Control

When Tracker expansion boards are used with the system to control up to 16 additional entry points,

relays 1 and 2 are designated as tracker command relays and connect to the Tracker expansion

boards. In this diagram, relay 0 is used to control the gate operator and relays 1 and 2 are connected

to the tracker expansion boards. The relay 2 shorting bar is set for normally open (NO) contacts.

For more information on Tracker expansion boards and wiring, refer to the Tracker Board Installation

Manual, P/N 2351-065.

Relay 0

13 14 15 16 17

To Tracker Boards 9-16

To Tracker Boards 1-8

Gate Operator

SECTION 3 – PROGRAMMING

IMPORTANT! Many of the advanced features available with this telephone entry system cannot be

programmed from the system keypad. These features include relay hold open time zones, security

levels, and elevator control options. If any of these features are used, the system must be

programmed with the DoorKing Remote Account Manager for Windows software, VERSION 5.0.

Refer to the software User's Manual for more information on these features.

We strongly suggest that you read these programming instructions in their entirety before beginning

any programming of this telephone entry system.

3.1 GENERAL PROGRAMMING INFORMATION

The DoorKing PC Programmable Telephone Entry System is primarily programmed by using the

DoorKing Remote Account Manager for Windows software and the user supplied PC by either RS-

232 connection or by modem, however it can also be programmed from the keypad on the front of the

entry system. When programming from an off site location with a PC, the RING pin must be installed

on the circuit board.

The PC programmable telephone entry systems have three relays on the circuit board, all of which

are programmable for any function required. These relays are designated as Relay 0 (R-0), Relay 1

(R-1), and Relay 2 (R-2). If Tracker expansion boards are used with this system, it is very important

that you understand the function of these three relays. The weigand input auxiliary terminals (also

the Tracker board input terminals) can only cause R-1 or R-2 to activate. Weigand input devices

cannot cause R-0 to activate. Therefore, if Tracker expansion boards are used with this system, R-0

must be designated as the PRIMARY relay, and R-1 and R-2 are then designated as Tracker board

command (CMD) relays with R-2 controlling tracker boards 1 through 8 (system relays 3-10), and R-1

controlling tracker boards 9 through 16 (system relays 11-18). The PRIMARY relay is the relay that a

resident activates from their telephone after receiving a call from a visitor. When tracker boards or

other weigand devices are used with the system, be sure that R-0 is programmed to respond to the

tone open number (typically 9), the postal switch input, and the rotary dial 9 function.

Refer to the Remote Account Manager User's Manual for more information on Tracker board relay

numbering scheme and designations.

3.1.1 Programming with a PC

Prior to programming the system with a personal computer and the DoorKing Remote Account

Manager for Windows software, there is certain information that you must know and must program

into the system before the computer can communicate with the system. See page 24 to set-up the

telephone entry system for PC programming. Programming the system with a PC may be

accomplished either by modem or by direct connection using the RS-232 communications terminal on

the circuit board. Using the RS-232 communications terminal will require the use of a cable with a

DB-9 connector on one end (DoorKing P/N 1818-040), and the DoorKing Remote Account Manager

for Windows software VERSION 5.0.

3.1.2 Programming from the Keypad

Follow the programming instructions as described in each section of this manual. The system will

prompt you with short tones (beep) when programming steps have been followed correctly, and with

a long tone (beeeeeep) when the programming step is ended. The display will also assist you in

viewing the information that you are programming. It is highly recommended that you complete the

resident listing in the appendix prior to starting any programming from the keypad. This listing will

provide you with the information needed to complete the manual programming sequence.

This symbol _ in the programming steps indicates numbers that you will need to enter, one number

per symbol. When programming from the keypad, after each programming step is performed

correctly, a short tone (beep) will be heard. When the programming session is ended, a long tone

(beeeeeep) will be heard.

NOTE: Relay hold open time zones, security levels, and elevator control functions cannot be

programmed from the system keypad. These functions can only be programmed from a PC

using the Remote Account Manager software, version 5.0.

3.1.3 System Memory

Prior to starting the programming of the PC programmable telephone entry system, you must know

the memory capacity and the type of the EEPROM chips that are installed in the unit. This can be

determined by inspecting the small chip that has a tag listing the memory size on it. This memory

size determines the number of residents, vendors and four-digit entry code numbers that can be

stored in the system. If the memory chips are MemPLUS chips, device (card, transmitter) codes,

relay hold time zones, security levels, and elevator control functions can be entered into the system

memory. MemPLUS chips are identified by the letters “MP” printed on the tag on the small chip. If

the tag does not indicate MP, the chips are standard chips and the system will not have advanced

feature capabilities. The table below list the valid numbers available with each memory level.

500

Standard Chip

MemPLUS Chip

500

System

Memory

Phone Number

Name

Capacity

Entry Code

Capacity

Device Code

Capacity

625

1875

3125

6250

8000

125

250

500

1000

2000

3000

125

250

500

1000

2000

3000

125

250

500

1000

2000

3000

250

500

1000

2000

3000

IMPORTANT!! MemPLUS (MP) chips must be installed in this system if device (card,

transmitter, PIN) codes, tracker expansion boards, or elevator control boards are used with

the system. Relay hold open time zones, security levels, and elevator control functions

require MemPLUS chips. None of these features are available if standard (non-MP) chips are

used.

3.2 PROGRAMMING WITH A PC

Prior to programming the PC Programmable Telephone Entry System with the DoorKing Remote

Account Manager for Windows software and the user supplied PC, the system must have the

MASTER CODE programmed into it, and must be programmed to operate in the SINGLE or

MULTIPLE system format. These programming functions cannot be set with the PC and must be

programmed from the system keypad.

This telephone entry system has a programming function that is used in special circumstances when

interfaced with a DoorKing 1816 Telephone Intercom System. This CALL UP feature provides

special programming that will allow the system to call the phone number of a CO line connected to

the 1816 system. Once the 1816 answers the call, the system will automatically send out DTMF

tones that will activate the CALL UP feature in the 1816 system, and then send the four digit directory

code to the resident selected by the visitor. This allows visitors to contact tenants in the building that

do not have CO phone service through the telephone entry system. This feature IS NOT

programmable from the software and must be turned ON or OFF at the system keypad (3.2.3).

3.2.1 Master Code

This programming step sets the system MASTER CODE. The master code is the four-digit number

required to gain access to the system memory. You need to know the master code prior to

programming the system with the PC, or to perform any of the programming functions on the

following pages.

NOTE: The master code cannot be programmed from an off-site location. The master code

can only be programmed from the system keypad.

Factory setting = 9999

1. Open the cabinet of the telephone entry system and turn the master code switch (the

small toggle switch) on.

2. Enter a four-digit master code _ _ _ _ then press * (beep).

3. Turn the master code switch off and close the cabinet.

3.2.2 Single or Multiple Systems

This program sequence sets the telephone entry system to operate as a single unit on the phone line,

or to share the phone line with other units. If multiple systems are sharing the same phone line, then

each one must be set as a "multiple system" and each must have a unique master code.

Factory setting = Single System.

1. Press *04 and then enter the four-digit MASTER CODE _ _ _ _ (beep).

2. Enter 0* (beep) for a single system or 1* (beep) for multiple systems.

3. Press 0# TOGETHER to end this programming step (beeeeeep).

3.2.3 Programming for Call-up Operation

This feature is only used when the telephone entry system is interfaced with a DoorKing 1816

Telephone Intercom system under certain special applications. The factory setting for this feature is

OFF. Do not change this feature to ON. Refer to the 1816 Installation Manual, and check with your

DoorKing representative on the special applications that this feature is used for.

Factory Setting = OFF

Press *78 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter 0* (beep) to turn the call up feature OFF.

Enter 1* (beep) to turn call up ON.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.2.4 PC Programming Table

The information in the chart will be required when you program the PC programmable telephone entry

system from your PC. The chart is provided for you to record the information that has been

programmed in the preceding steps.

Control Board

Series

Master Code

(enter number)

Memory Size

(circle one)

Memory Chip

(circle one)

Single / Multiple

(circle one)

40E

(enhanced)

25 75 125 250

500 1000 2000

3000

MemPLUS

SINGLE

STANDARD

MULTIPLE

STOP!!

If the telephone entry system is to be programmed from a PC, no other programming is required at

the system itself. Complete the chart in section 3.2.4 as this information will be required when

programming the unit from your computer. Refer to the Remote Account Manager for Windows

software manual for additional programming information. Continue with the remaining sections in this

chapter if the telephone entry system will be programmed by any other method. If the factory setting

matches your need, there is no reason to reprogram that section.

Remember that relay hold open time zones, security levels, and elevator control functions can only be

programmed from the Remote Account Manager software. If any of these features are being used,

do not proceed with any other programming steps in this manual.

3.3 GENERAL PROGRAMMING

Proceed with the programming steps on the following pages only if PC programming will not be used.

3.3.1 Relay Strike Time

These steps will program Relay 0, Relay 1 and Relay 2 strike times. Strike times can be programmed

from 1/4 second (enter 00 in step 4) up to 99 seconds by entering the desired time in seconds. If

Tracker expansion boards are going to be used with this system, set Relay 2 strike time to 00 for

Tracker boards 1-8. If more than 8 Tracker boards are being used, set Relay 1 strike time to 00 (for

Tracker boards 9-16) and then set Relay 0 strike time for the desired time in seconds. In this

application, Relay 0 becomes the PRIMARY relay that will open the door or gate after the tenant

presses 9 on their telephone.

Factory setting for relay strike times are: Relay 0 = 99, Relay 1 = 01, Relay 2 = 01.

Press *03 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Press 0* to set relay 0, or 1* to set relay 1, or 2* to set relay 2 strike time.

Enter the two-digit strike time _ _ (00-99) then press * (beep).

Repeat steps 2 and 3 to set other relay strike times.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.3.2 Talk Time

This programming sequence sets the maximum time allowed for conversation when the entry system

places a call to the resident. The talk time can be set from 1 second up to 255 seconds (4 minutes,

15 seconds) and is entered as a three-digit number. For example, to set a talk time of 20 seconds,

enter 020 in step 3. The talk time set here does not affect the telephone numbers that are

programmed under directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001. The talk time for these

two directory codes are factory set to the maximum. Phone numbers programmed under these

directory codes should be reserved for management or emergency phone numbers that generally

require longer conversations.

Factory setting for talk time = 60 seconds.

1. Press *08 and enter the four digit MASTER CODE _ _ _ _ (beep).

2. Enter three digits for talk time (seconds) _ _ _ (001-255) then press * (beep).

3. Press 0# TOGETHER to end this programming step (beeeeeep).

3.3.3 Tone Open Numbers

These steps will program the tone open numbers for relays 0, 1 and 2. You will need to enter a four-

digit number (see chart below) to set the relay functions. If a function is not desired, enter # in place

of a number. For example, if you want the relay to have a momentary activation function only, and

you want the relay to activate when the number 9 is pressed, enter 9#### in step 4. Do not duplicate

tone open numbers, i.e., don’t set relay 0, 1, and 2 tone-open numbers all to 9. If Tracker expansion

boards are connected to the system, there is no need to set a momentary open tone open number for

the tracker control relay(s). However, you may want to set HOLD and DEACTIVATE tone numbers,

which will allow management to have a function to automatically unlock all doors/gates controlled by

a Tracker board (refer to 5.3.1).

Factory setting is: Relay 0 = ####, Relay 1 = 9876, Relay 2 = 5432.

Press *05 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Press 0* to set relay 0 or 1* to set relay 1 or 2* to set relay 2 tone numbers.

Enter the four-digit tone open number code _ _ _ _ then press * (beep).

Repeat steps 2 and 3 to set the other relays tone open numbers.

Press 0# TOGETHER to end this programming step (beeeeeep).

DIGIT

FUNCTION

Momentary activation. Relay will activate for the programmed strike time (3.3.1).

Relay hold. Relay will activate and remain activated until commanded to release.

Relay release. Deactivates the relay hold command.

Relay hold 1-hour. Relay will activate for 1-hour and then will automatically deactivate itself.

3.3.4 Postal Switch

This programming sequence sets that relay(s) will activate when the postal switch input is activated

on the telephone entry system. The system can be programmed so that only one relay will activate,

or any combination of relays will activate. HINT: The relay that you designate as the primary relay

should be programmed to activate from the postal switch input. To cause a relay to activate, enter a

1 in it's respective character slot, or enter a zero to not activate the relay. Any combination of 1's or

0's is permissible. For example, entering 010 in step 3 will cause only relay 1 to activate. Entering

101 will cause both relay 0 and relay 2 to activate.

Factory setting = 010.

Press *50 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the three-digit (1's or 0's only) postal relay code _ _ _ then press * (beep).

Press 0# TOGETHER to end this programming step (beeeeeep).

3.3.5 Touch-tone / Rotary-dial

This programming sequence will set the telephone entry system to dial out in either a touch-tone or

rotary format. Generally, this will be set for touch-tone.

Factory setting = touch-tone.

Press *07 and enter the four digit MASTER CODE _ _ _ _ (beep).

Enter 0* (beep) for touch-tone or enter 1* (beep) for rotary.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.3.6 Rotary-dial 9

This programming sequence sets which relay(s) will activate when the system receives a rotary-dial 9

open command from a residents rotary telephone. The system can be programmed so that only one

relay will activate, or any combination of relays will activate. HINT: The relay that you designate as

the primary relay should be programmed to activate from a rotary 9 command. To cause a relay to

activate, enter a 1 in it's respective character slot, or enter a 0 to not activate the relay. Any

combination of 1's or 0's is permissible. For example, entering 010 in step 3 will cause only relay 0 to

activate. Entering 101 will cause both relay 0 and relay 2 to activate.

Factory setting = 010.

Press *51 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the three-digit (1's or 0's only) rotary 9 code _ _ _ then press * (beep).

Press 0# TOGETHER to end this programming step (beeeeeep).

3.4 PROGRAMMING LETTERS, NUMBERS and MESSAGES

These programming steps apply only to the 1815 and 1817 systems. The keypad on the 1815 and

1817 systems have all the letters of the alphabet, the numbers 0 through 9, and a space key printed

on it. This allows the keypad to be used to program all names and numbers into the systems

electronic directory.

NOTE: Names should not be programmed from a remote location using a touch-tone telephone.

3.4.1 Programming Letters and Numbers

When entering names into the electronic directory using the system keypad or a touch-tone

telephone, pressing the key once will display the first letter listed on the button, pressing twice will

display the second letter, pressing it a third time will display the third letter, and pressing it a fourth

time will display the number (or fourth letter).

Example using the number 6 key:

MNO

Press one time to display the letter M

Press two times to display the letter N

Press three times to display the letter O

Press four times to display the number 6

The chart below provides the sequence required to enter each letter and number from the keypad into

the system memory. A sequence is also provided to add a space, clear the display if a mistake is

made, and a sequence to skip a name if there is a desire not to provide a name with a phone number.

To Display

Press

To Display

Press

To Display

Press

66*

666*

22*

222*

11*

2222*

3333*

4444*

5555*

6666*

77777*

8888*

99999*

77*

777*

33*

333*

7777*

44*

444*

88*

888*

SPACE

CLEAR

SKIP NAME

55*

555*

99*

999*

9999*

3.4.2 Programming the User Message – 1815 Systems

The user message, followed by the instruction message, scrolls across the screen from right to left

when the system is not in use. Both the user and instruction message can be programmed to display

your own message. The user message can be a maximum of 48 characters (spaces count as a

character) and is entered into the system memory in three blocks. The first two blocks contain 20

characters while the third block contains 8 characters. The example below shows how the sample

message was divided into three blocks. Use the blank matrix to organize your own message. Only

upper case letters, numbers and spaces can be programmed from the system keypad.

Factory Default User Message = This Space is For Your User Programmable Message

NOTE: The factory default message was programmed from a PC, therefore upper and lower case

letters are displayed.

Example

THANK YOU FOR VISITING OAKWOOD CONDOMINIUMS

10 11 12 13 14 15 16 17 18 19 20

Block 1

Block 2

Block 3

10 11 12 13 14 15 16 17 18 19 20

Block 1

Block 2

Block 3

After organizing the user message in the matrix above, follow the instructions below to enter the

message into the system. After each desired letter, number or space is displayed on the directory,

remember to press * to enter that character. Spaces count as a character and must be entered into

memory as a character. After a complete block has been entered, press * to enter the block, then

start the next block.

1. Press *80 and enter the four-digit MASTER CODE _ _ _ _ (beep). The screen will

display: BLOCK 1.

2. Enter the characters into block 1. Remember to press * (beep) after each character.

3. After the last character in block 1 has been entered, press * (beep) to enter the entire

block. The screen will display: BLOCK 2.

4. Enter the characters into block 2. Remember to press * (beep) after each character.

5. After the last character in block 2 has been entered, press * (beep) to enter the entire

block. The screen will display: BLOCK 3.

6. Enter the characters into block 3. Remember to press * (beep) after each character.

7. After the last character in block 3 has been entered, press * (beep) to enter the entire

block.

8. Press * to enter all three blocks into the system memory.

9. Press 0# together to end this programming step (beeeeeep).

10. The new user message will begin to scroll across the screen.

3.4.3 Programming the Instruction Message – 1815 Systems

The instruction message scrolls across the screen from right to left when the system is not in use and

follows the user message programmed in 3.4.2. The instruction message can be a maximum of 52

characters (spaces count as a character) and is entered into the system memory in three blocks. The

first two blocks contain 20 characters while the third block contains 12 characters. The example

below shows how the sample instruction message was divided into three blocks and programmed

into the system. Use the blank matrix to organize your own message. Only upper case letters,

numbers and spaces can be programmed from the system keypad.

Factory Default Instruction Message: Push A-Z To Find Name Or No. Enter Code Or Push Call

NOTE: The factory default instruction message was programmed from a PC, therefore upper and

lower case letters, dashes (-) and periods (.) are allowed.

Example

PUSH A OR Z BUTTON TO FIND NAME ENTER CODE OR PUSH CALL

10 11 12 13 14 15 16 17 18 19 20

Block 1

Block 2

Block 3

10 11 12 13 14 15 16 17 18 19 20

Block 1

Block 2

Block 3

After organizing the instruction message in the matrix above, follow the instructions below to enter the

message into the system. After each desired letter, number or space is displayed on the directory,

remember to press * to enter that character. Spaces count as a character and must be entered into

memory as a character. After a complete block has been entered, press * to enter the block, then

start the next block.

1. Press *81 and enter the four-digit MASTER CODE _ _ _ _ (beep). The screen will

display: BLOCK 1.

2. Enter the characters into block 1. Remember to press * (beep) after each character.

3. After the last character in block 1 has been entered, press * (beep) to enter the entire

block. The screen will display: BLOCK 2.

4. Enter the characters into block 2. Remember to press * (beep) after each character.

5. After the last character in block 2 has been entered, press * (beep) to enter the entire

block. The screen will display: BLOCK 3.

6. Enter the characters into block 3. Remember to press * (beep) after each character.

7. After the last character in block 3 has been entered, press * (beep) to enter the entire

block.

8. Press * to enter all three blocks into the system memory.

9. Press 0# together to end this programming step (beeeeeep).

10. The new user message will begin to scroll across the screen

3.4.4 Programming the User Message – 1817 Systems

The user message is displayed on the top screen of the 1817. This message can be a maximum of

80 characters (spaces count as a character) and is entered into the system memory in four blocks.

The example below shows how the sample message was divided into four blocks and centered on

the screen. Use the blank matrix to organize your own message. Only upper case letters, numbers

and spaces can be programmed from the system keypad.

Factory Default User Message: This Space is For Your User Programmable Message

NOTE: The factory default message was programmed from a PC, therefore upper and lower case

letters are allowed.

Example

WELCOME TO THE OAKWOOD CONDOMINIUMS PLEASE DRIVE CAREFULLY

10 11 12 13 14 15 16 17 18 19 20

Block 1

Block 2

Block 3

Block 4

10 11 12 13 14 15 16 17 18 19 20

Block 1

Block 2

Block 3

Block 4

After organizing the user message in the matrix above, follow the instructions below to enter the

message into the system. After each desired letter, number or space is displayed on the directory,

remember to press * to enter that character. Spaces count as a character and must be entered into

memory as a character. After a complete block has been entered, press * to enter the block, then

start the next block.

1. Press *80 and enter the four-digit MASTER CODE _ _ _ _ (beep). The screen will

display: BLOCK 1.

2. Enter the characters into block 1. Remember to press * (beep) after each character.

3. After the last character in block 1 has been entered, press * (beep) to enter the block.

The screen will display: BLOCK 2.

4. Repeat steps 2 and 3 to enter characters into block 2. The screen will display: BLOCK 3.

5. Repeat steps 2 and 3 to enter characters into block 3. The screen will display: BLOCK 4.

6. Repeat steps 2 and 3 to enter characters into block 4.

7. After all four blocks are entered, press * to enter them into the system memory.

8. Press 0# together to end this programming step (beeeeeep).

3.4.5 Programming the Instruction Message – 1817 Systems

The instruction message is displayed on the bottom screen of the 1817. This message can be a

maximum of 80 characters (spaces count as a character) and is entered into the system memory in

four blocks. The example below shows how the sample instruction message was divided into four

blocks and centered on the screen. Use the blank matrix to organize your own message. Only upper

case letters, numbers and spaces can be programmed from the system keypad.

Factory Default Instruction Message: Use A-Z to Find Name Or Number - Enter Code On

Keypad - Busy Press Any Key - Try Again.

NOTE: The factory default instruction message was programmed from a PC, therefore upper and

lower case letters, dashes (-) and periods (.) are allowed.

Message

USE A Z TO FIND NAME OR NUMBER ENTER CODE ON KEYPAD BUSY PRESS ANY KEY TRY AGAIN

10 11 12 13 14 15 16 17 18 19 20

Block 1

Block 2

Block 3

Block 4

10 11 12 13 14 15 16 17 18 19 20

Block 1

Block 2

Block 3

Block 4

After organizing the instruction message in the matrix above, follow the instructions below to enter the

message into the system. After each desired letter, number or space is displayed on the directory,

remember to press * to enter that character. Spaces count as a character and must be entered into

memory as a character. After a complete block has been entered, press * to enter the block, then

start the next block.

1. Press *81 and enter the four-digit MASTER CODE _ _ _ _ (beep). The screen will

display: BLOCK 1.

2. Enter the characters into block 1. Remember to press * (beep) after each character.

3. After the last character in block 1 has been entered, press * (beep) to enter the block.

The screen will display: BLOCK 2.

4. Repeat steps 2 and 3 to enter characters into block 2. The screen will display: BLOCK 3.

5. Repeat steps 2 and 3 to enter characters into block 3. The screen will display: BLOCK 4.

6. Repeat steps 2 and 3 to enter characters into block 4.

7. After all four blocks are entered, press * to enter them into the system memory.

8. Press 0# together to end this programming step (beeeeeep).

3.5 Programming Phone Numbers and Names

Before beginning manual programming of this telephone entry system from the keypad, it is strongly

recommended that the resident log sheets in the back of this manual be competed in their entirety.

This will make programming easier and can be used as a reference when entering phone numbers,

names, entry codes and device numbers.

This section of the manual will instruct you on how to enter phone numbers and names into the

system memory from the keypad on the telephone entry system. Prior to entering any information,

you will set the directory code digits to the desired length. Changing the directory code length after

programming is complete will delete all programmed phone numbers, area codes, and names and will

require you to re-enter this information.

If you are in an area that requires 10 digit dialing, you will need to program the area code(s) required

as described in 3.5.3, and then program the resident phone numbers as described in 3.5.4. If 10-digit

dialing is not required, simply enter the 7-digit phone number as described in 3.5.2.

1815 - 1817 systems only. When you are entering names into the electronic directory, remember to

press * after each desired letter, number, or space is displayed on the LCD. When the entire name is

displayed on the directory, press * again to enter the entire name into the directory. If you make a

mistake, simply press # to clear the display and start over. Names cannot be more than 15

characters in length - spaces count as a character.

The example below shows the keypad sequence to enter JONES APT 1 into the directory.

To Enter: JONES APT 1

Press the 5 key one time to display J, then press the * key to enter.

Press the 6 key three times to display O, then press the * key to enter.

Press the 6 key twice to display N, then press the * key to enter.

Press the 3 key three times to display E, then press the * key to enter.

Press the 7 key four times to display S, then press the * key to enter.

Press the 1 key one time for a space, then press the * key to enter.

Press the 2 key one time to display A, then press the * key to enter.

Press the 7 key once to display P, then press the * key to enter.

Press the 8 key one time to display T, then press the * key to enter.

Press the 1 key one time for a space, then press the * key to enter.

Press the 1 key twice to display 1, then press the * key to enter.

Press the * key to enter the entire name.

666*

66*

33*

7777*

11*

3.5.1 Programming the Directory Code Length

This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more

resident names or telephone numbers are going to be programmed into the system, the directory

code must be at least two-digits. If 101 or more resident names or telephone numbers are going to

be programmed, the directory code must be at least three-digits. If 1001 or more resident names or

telephone numbers are going to be programmed, the directory code must be set to four-digits.

Factory setting is three (3) digits.

CAUTION: This programming sequence will delete all phone numbers and directory codes

that have been previously programmed into the system.

1. Press *20 and enter the four-digit MASTER CODE _ _ _ _ (beep). The display shows

9999*.

2. This step is designed to be a check for what you are about to do. Basically, the system is

asking you: "Are you sure you want to do this?" If you want to proceed, enter 9999*

(beep) then proceed to step 3. To cancel the command, press 0# together (beeeeeep).

3. Enter the directory code digit length (1-2-3-4) _ then press * (beep). This programming

sequence will automatically end itself. This will be indicated by a long tone (beeeeeep).

3.5.2 Programming 7-digit Phone Numbers

In this programming sequence, the directory codes and 7-digit phone numbers will be programmed

into the system. Be sure you have programmed the directory code length that you desire as

described in 3.5.1. Changing the directory code length after programming the telephone

numbers will erase all the numbers and directory codes that have been programmed. To

program phone numbers that will be referenced to an area code (long distance calls and 10 digit

calling), follow the instructions under Long Distance Phone Number Programming on the next page.

If you use directory codes 0, 00, 000, 0000 and/or 1, 01, 001, 0001 remember that the talk time for

these directory codes are factory set to the maximum and cannot be changed. Use these directory

codes to program management or emergency phone numbers, which generally require longer

conversation periods.

NOTE: If this telephone entry system is being used in an area that requires 10 digit dialing,

proceed to 3.5.3 and 3.5.4 to program the area code and phone number.

1. Press *01 and enter the four-digit MASTER CODE _ _ _ _ (beep). The display will show

DIRECTORY CODE.

2. Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in 3.5.1)

then press * (beep), The display will show PHONE#.

3. Enter the seven-digit phone number _ _ _ _ _ _ _ then press * (beep). If the number that

you are entering in this step is less than seven-digits, enter # in the empty spaces. For

example, if the system is connected to a PBX that requires four-digit extension numbers

and you want to enter extension 2217, you would enter this number as 2217#### then

press * (beep).

4. Repeat steps 2 and 3 to enter additional directory codes and phone numbers.

5. Press 0# TOGETHER to end this programming step (beeeeeep).

3.5.3 Programming Area Codes

Up to 10 different area codes can be programmed for any 10-digit or long distance calling

requirements and will be referenced 0 through 9 (for a total of 10). The area codes will be entered as

a four-digit number (1 + the three digit area code). If area codes are being programmed to facilitate

10-digit calling requirements, precede the three-digit area code with #.

Press *24 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the area code reference number (0 through 9) _ then press * (beep).

Enter the area code _ _ _ _ then press * (beep). NOTE-1: for long distance calling

requirements, enter 1 and the three-digit area code. NOTE-2: for 10-digit calling

requirements, enter # and the three-digit area code.

Repeat steps 2 and 3 to enter additional area codes. Remember to use a different

area code reference number when entering more area codes.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.5.4 Programming Phone Numbers with Area Code Reference

In this section, phone numbers that are referenced to an area code (long distance and 10-digit dialing

calls) will be programmed. Be sure that the area code(s) have been programmed as described in the

preceding section.

NOTE: If long distance or 10-digit dialing is not required, program the seven digit telephone

numbers as described in 3.5.2.

Press *41 and enter the four-digit MASTER CODE _ _ _ _ (beep). The display will

show CO.

Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in

3.5.1) then press * (beep). The display will show PHONE#.

Enter the area code reference number _ then press * (beep).

Enter the seven-digit phone number _ _ _ _ _ _ _ then press * (beep). If the number

that you are entering in this step is less than seven-digits, enter # in the empty

spaces. See 3.5.2, step 3.

Repeat steps 2, 3, and 4 to enter additional long distance phone numbers.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.5.5 Programming Names (1815, 1817 Systems Only)

In this section, names will be programmed into the system. Names are referenced to a phone

number by entering the directory code that the persons phone number has been programmed to.

Press *66 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in

3.5.1) then press * (beep).

Begin entering the residents name one character at a time as described on page 30.

When the desired character (letter, number or space) is displayed, press * to enter

that character.

Repeat step 3 to enter additional characters until the desired name is displayed in the

directory. NOTE 1: 15 characters maximum. NOTE 2: If you make a mistake in steps

4 or 5, press # to clear the display and start over.

After the last character has been entered, press * (beep) to enter the complete name.

The display will be blank.

Repeat steps 2, 3, 4, and 5 to enter additional names.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.5.6 Deleting Individual Phone Numbers

This programming sequence is used to delete a single phone number under a known directory code.

Proceed to 3.5.7 to delete the resident name.

Press *01 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in

3.5.1) then press * (beep).

Press # # # # # # # then press * (beep).

Repeat steps 2 and 3 to delete additional phone numbers.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.5.7 Delete Names (1815, 1817 Systems Only)

This programming sequence is used to delete a resident name from the directory. These steps will

not erase the resident telephone number from the system. Go to section 3.5.6 to delete the resident

telephone number.

Press *65 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Use the A and Z buttons to locate the name that is to be erased, then press * (beep).

Repeat step 2 to erase additional names.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.5.8 Delete Area Codes

This program sequence deletes area code numbers that have been programmed into the system.

Press *24 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the area code reference number (0 through 9) _ then press * (beep).

Enter # # # # then press * (beep).

Repeat steps 2 and 3 to delete additional area codes.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.5.9 Display Phone Numbers (1815, 1817 Systems Only)

Use this programming sequence to display phone numbers programmed under known directory

codes, i.e. if you wanted to see what phone number was programmed under directory code 271. This

programming sequence will not allow you to delete phone numbers.

Press *06 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in

3.5.1) then press * (beep).

The phone number programmed under the directory code entered in step 3 will be

displayed on the LCD. If C C C C C C C is displayed, this indicates that no phone

number has been programmed under the entered directory code. If the first digit is

flashing, this is the area code reference code and indicates that the number

displayed is a long distance or 10-digit number.

To display additional phone numbers press * and repeat step 2.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.6 PROGRAMMING DEVICE CODES

The PC programmable telephone entry system must be equipped with a MemPLUS chip to program

device codes into its memory. Device codes must be five (5) digits in length and are typically card

and transmitter codes. Each device code that you enter is assigned to the directory code that you

select. Up to 25 device numbers can be entered under a single directory code, up to a maximum of

8,000 for the system. You cannot duplicate device codes.

3.6.1 Programming Device Codes

This program sequence enters device (card, transmitter, digital) codes into the system memory.

Press *70 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the directory code that the device code is to be assigned to (1, 2, 3 or 4 digits

depending on what was programmed in 3.5.1) then press * (beep).

Enter the five-digit device code _ _ _ _ _ then press * (beep).

Repeat steps 2 and 3 to enter additional device codes.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.6.2 Deleting Device Codes

This program sequence deletes individual device codes.

Press *71 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in

3.5.1) then press * (beep).

Enter the five-digit device code _ _ _ _ _ then press * (beep).

Repeat steps 2 and 3 to delete additional device codes.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.7 FOUR-DIGIT ENTRYT CODES

Four-digit entry codes are entered on the system keypad preceded by # to allow the resident access.

Do not confuse four-digit entry codes with a five-digit device code entered from a weigand keypad.

3.7.1 Programming Four-digit Entry Codes

Press *02 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in

3.5.1) then press * (beep).

Enter the four-digit entry code _ _ _ _ then press* (beep).

Repeat steps 2 and 3 to enter additional entry codes.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.7.2 Delete Four-digit Entry Codes

Press *02 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in

3.5.1) then press * (beep).

Press # # # # *(beep).

Repeat steps 2 and 3 to delete more entry codes.

Press 0# TOGETHER to end this programming step (beeeeeep).

3.7.3 Entry Code Ranges

Four-digit entry codes can be made to activate relay 0, relay 1, or relay 2 or any combination of relays

by programming HI and LOW ranges for each relay. Ranges may overlap, which will cause more

than one relay to activate if this is desired. For example, if the low boundary for relay 0 and relay 1 is

2000, and the hi boundary is 3000 for relay 0 and 4000 for relay 1, then entry codes between 2000

and 3000 will activate both relays, and entry codes between 3001 and 4000 will only activate relay 1.

Press *12 and enter the four-digit MASTER CODE _ _ _ _ (beep).

Press 0* to set relay 0, or 1* to set relay 1, or 2* to set relay 2 boundaries.

Enter the four-digit low boundary _ _ _ _ then press * (beep).

Enter the four-digit high boundary _ _ _ _ then press * (beep).

Repeat steps 2, 3, and 4 to set the other relay boundaries (or proceed to step 7).

Press 0# TOGETHER to end this programming step (beeeeeep).

SECTION 4 – ADJUSTMENTS

4.1

4.2

Speaker Volume

1. Open the front of the telephone entry system and locate the speaker volume adjustment.

2. Place a phone call from the telephone entry system to a resident. While they are talking,

adjust the speaker volume potentiometer for adequate sound. To increase the volume

rotate the potentiometer clockwise, to decrease the volume rotate the potentiometer

counter clockwise.

Feedback

1. Open the front of the telephone entry system and locate the feedback adjustment.

2. Place a phone call from the telephone entry system to a resident. After they answer, ask

the resident to remain silent.

3. While rubbing your finger across the microphone hole, rotate the feedback potentiometer

clockwise, and then counter clockwise. When the noise from the speaker is minimum,

this is the correct adjustment for the feedback potentiometer.

4.3

Click Sensitivity

1. Open the front of the telephone entry system and locate the click sensitivity adjustment.

2. Place a phone call from the telephone entry system to a resident with a rotary dial type

phone. After they answer, ask the resident to dial 9 while you adjust the click sensitivity

potentiometer (the resident may have to dial 9 several times for you to obtain the correct

adjustment). When the door or gate opens, this is the correct adjustment for the click

sensitivity.

3. NOTE: Adjusting the click sensitivity too high (potentiometer fully clockwise) could cause

the system to respond to loud noises while it is in use. If this happens, rotate the click

sensitivity potentiometer counter clockwise 1/8 turn and re-test the system. You may

have to perform this step several times to find the correct adjustment.

4.4

4.5

Display Contrast (1815 Only)

1. Open the front of the telephone entry system and locate the contrast adjustment.

2. Turn the contrast potentiometer clockwise and then counter clockwise until the display is

satisfactory.

Display Contrast (1817 Only)

1. There are two contrast potentiometers on the 1817 LCD control board labeled

CONTRAST. The left one will adjust the contrast on the lower screen and the right one

will adjust the contrast on the upper screen. These adjustments are normally set at the

factory. Let the system run for 10 minutes before making any display contrast

adjustments.

4.6

4.7

Back-light Cutoff (1817 Only)

1. The back-light cutoff potentiometer is located on the LCD control board in the 1817

system only. This adjustment is not available in the 1815 system. This potentiometer

adjusts the intensity of the back lighted LCD panels and is normally factory set. To

increase the back-light, turn the potentiometer clockwise. To decrease the back-light,

turn the potentiometer counter clockwise.

Master Code Switch

1. The master code switch is left in the off position for normal operation. Turn the master

code switch on when setting the system master code. See programming instructions to

set the system master code. If the master code switch is turned on and a new master

code is not entered, the system will sound a long tone after approximately 30 seconds.

This tone will continue every 30 seconds until a new master code is entered, or until the

switch is turned off.

4.8

4.9

Ring Pin

1. The ring pin is labeled RING on the control board. This shorting pin must be installed to

allow the system to answer any calls placed to it. If remote programming or remote relay

operation is to be used, the shorting pin must be installed. Removing the shorting pin will

cause the system to never answer any call placed to it.

Relay 2 Contact Pin

1. This shorting pin sets the contacts on relay number two to be set to either Normally Open

(NO) or Normally Closed (NC). The pin is set to NO from the factory.

4.10 Auto – 1816 Pin

1. This shorting pin sets the system to operate as a stand-alone unit (AUTO), or to interface

with the 1816 Telephone Intercom System. The pin is set to AUTO from the factory.

4.11 HF – HS Pin

1. This shorting pin is located in the lower left hand corner of the circuit board. For Hands

Free (HF) operation, the shorting pin is placed on the HF pins. For a system with a Hand

Set (HS), the shorting pin is placed on the HS pins. The pin is set to HF from the

factory.

4.12 Security Level Pin

1. When the SEC LEVEL pin is in place, the circuit board has full feature capability. This

includes relay hold times, security levels, and elevator control functions. When the SEC

LEVEL pin is removed, the circuit board will act the same as a REV C board.

1815 Adjustment Locations

SEC LEVEL

CONTRAST

VOLUME

AUTO

1816

FEEDBACK

CLICK SENS

MASTER

CODE

RLY 2

1817 Adjustment Locations

SEC LEVEL

BACK LIGHT

CONTRAST

LOWER

CONTRAST

UPPER

VOLUME

AUTO

1816

FEEDBACK

CLICK SENS

MASTER

CODE

RLY 2

SECTION 5 – OPERATING INSTRUCTIONS

5.1

Guest Instructions

Instructions on the telephone entry systems guide guest on the usage of the system and how to

locate and call the resident that they wish to visit. The 1815 and 1817 systems utilize A and Z scroll

buttons that a guest will use to locate the resident that they are wishing to visit. Pushing the A button

will cause the resident directory to scroll up while pushing the Z button causes the resident directory

to scroll down. Holding these buttons down will cause the system to scroll or page through the

resident directory rapidly. Resident names are listed in the directory alphabetically.

Although the systems are similar in the way that they operate, they differ in the way that the resident

information is presented to the guest. The 1815 electronic directory displays resident names (or

apartment numbers) and their respective directory code on a single line while the 1817 system

displays a page of eight resident names at a time. The 1803PC system relies on a separate directory

to provide guest with resident directory information.

1. If the guest knows the residents directory code, they can simply enter it on the system

keypad to place a call.

2. If the guest does not know the residents directory code, they must check the directory

and find the code assigned to the person they wish to visit.

1803PC Systems - Guest must check the separate directory listing to locate the person

they wish to visit to find their assigned directory code.

1815 Systems - Guest can use the A and Z buttons to locate the name in the directory.

Once the residents name is displayed, the guest presses the CALL button and the system

will connect to the resident’s telephone.

1817 Systems - Guest can use the A and Z buttons to locate the name in the directory.

Once the residents name is displayed, the guest simply enters the directory code next to

the residents name on the system keypad and the 1817 will connect to the resident’s

telephone.

If the residents line is busy, the system will emit a busy signal. If this happens, the guest can press

the # key or the CALL button to hang up and then try again. Residents can avoid missing calls (and

guest) from the telephone entry system by ordering call waiting from the local telephone company.

DTMF Tones – The telephone entry system can output DTMF tones from the keypad AFTER a call

has been answered. (This capability is only available on certain circuit boards. See page 8).

•

If the # key is pressed by itself – the system will hang-up.

Example: # = hang-up.

If any key is pressed prior to the # key, then all keys pressed will emit DTMF tones.

Example: 1 2 3 4 # = DTMF tomes for all buttons including the # key.

If there is more than a 2-second delay between numbers and the # key, then the # key will

hang-up the system.

Example: 1 2 3 4 - - - - - - # = hang-up.

5.2 RESIDENT INSTRUCTIONS

Resident control of the door or gate that the telephone entry system controls is limited to opening the

door or gate in response to a call from a guest, or they may open the door or gate by using their

assigned four-digit entry code. A resident instruction sheet is included in the back of this

manual and may be copied and passed out to your residents.

5.2.1 Responding to a Guest Call

When communication is established, the resident has the option of opening the door(s) or gate(s) by

pressing the programmed tone open number(s) on their touch tone telephone, or they can deny

access to their guest by pressing # on their telephone. If access is granted, the resident will hear a

confirmation tone in their handset indicating that the door or gate has opened, then the system will

automatically hang up.

Residents should be instructed by management to always press the # key on their telephone if

they wish to deny a guest access. If a resident hangs up to deny access instead of pressing #, the

telephone entry system will remain on line until its programmed talk time expires or until it detects dial

tone.

Some newer type telephones emit a short tone rather than a continuous tone when their keys are

pressed. This may cause the telephone entry system to not respond to the tone open number. If this

happens, simply press the tone open number twice in rapid succession to open the door or gate.

If a resident is using rotary dial telephone, they will grant access to their guest by dialing 9. To deny

access to their guest, residents with rotary phones must simply hang up.

5.2.2 Using an Entry Code

Four-digit entry codes provide a means for a resident to gain access by entering their assigned code

on the telephone entry system keypad. The four-digit entry code will operate relay 0, 1 or 2

depending on the boundaries that have been programmed into the system (3.7.3).

1. To use entry codes, first press # and then enter the four-digit entry code _ _ _ _ .

2. The system will emit a tone (beep) and the display will show OPEN when a valid code is

entered on the keypad.

If management decides to utilize resident entry codes, residents should be instructed to keep their

unique code secret. Telling other persons their code or allowing other persons to use their code

compromises security and defeats the purpose of the system.

5.3 SYSTEM ADMINISTRATOR

The administrator can perform the following operations from a remote location using a touch tone

telephone. You must know the phone number of the system and the system master code.

5.3.1 Opening from a Remote Location

1. Call the telephone number that the entry system is installed on. The system will answer

with a short tone (beep).

2. Press *16 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Press the desired tone open number _ (beep). NOTE: Refer to 3.3.3 to determine which

tone open features have been programmed, i.e. momentary open, hold open, release,

hold open one hour and then release.

4. Hang up.

5.3.2 Tracker Board Override Hold Open Command

The Tracker board override command is used when tracker expansion boards are connected to the

system. This command will cause ALL tracker boards connected to the telephone entry

system to open or unlock the gate or door that they are controlling, and will remain in this

state until commanded to return to normal operation. This feature is useful when management

wants to open all gates or unlock all doors - perhaps during an emergency situation as an example.

NOTE: Hold open tone numbers must be programmed for the override command to be

functional. See Section 3.3.3.

1. Call the telephone number that the entry system is installed on. The system will answer

with a short tone (beep).

2. Press *16 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. Press the hold open tone number that was programmed in section 3.3.3 _ (beep).

4. Hang up.

5. To release the override hold command and return the system to normal operation, repeat

steps 1 through 4. In step 3, enter the DEACTIVATE tone number in place of the HOLD

tone number.

5.3.3 Relay Check

The telephone entry system can be called and a check can be made to determine if any of the relays

in the system are in a "hold open" mode. This check can be useful if yourr gate (or door) is held open

and you suspect that the telephone entry system relay may be the cause.

1. Call the telephone number that the entry system is installed on. The system will answer

with a short tone (beep).

2. Press *16 and enter the four-digit MASTER CODE _ _ _ _ (beep).

3. The system will emit a series of short tones if the relay is in a continuous activation mode.

Relay 1 activated:

Relay 2 activated:

Relay 0 activated:

beep - pause - beep - pause . . .

beep beep - pause - beep beep - pause . . .

beep beep beep - pause - beep beep beep - pause . . .

4. Press the programmed tone number _ to deactivate the relay (beep). The system will

automatically hang up.

5.3.4 Time and Date Check

This operating functions lets you check the current date, time and day of the week that the system is

currently programmed to. If the calendar chip in the system is not programmed, the system will emit

a long beeeeeep when this function is entered on the key pad. NOTE: The calendar chip can only

be set by the PC when communication is established either by modem or the RS-232 terminals.

1. Press *30 and enter the four-digit MASTER CODE _ _ _ _ (beep).

The display will show:

The date - Month / Day / Year

The time - Hours / Minutes / AM or PM (AM=0, PM=1)

The day of the week (1=Sunday, 7=Saturday).

This information will be displayed for approximately four-seconds, then the display

will return to normal.

5.4 MISCELLANEOUS OPERATING INSTRUCTIONS

5.4.1 Talk Time

The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4 minutes 15

seconds and cannot be changed. These directory codes should be reserved for use with

management or emergency phone numbers that typically require longer talk times. For example, if

directory code 000 was programmed to call a management phone number, the system will allow the

full 4 minutes and 15 seconds of talk time before automatically ending the call.

5.4.2 Line Sharing

More than one telephone entry system can share the same phone line provided that the units have

been programmed for multiple systems on the same line (see 3.2.2). When the unit is programmed

for multiple systems sharing the same line, it checks the phone line for 48 volts (not busy) before

attempting to place a call. If the phone line is in use, the system will emit a busy signal. If two or

more systems are sharing the same phone line, it is important that each system be programmed with

its own unique master code. When more than one system is on the same phone line, and a call is

placed from one of the systems to a resident, only the system that placed the call will respond to any

tone open numbers. Do not be concerned that all the units will activate their relay when the resident

presses the tone open number.

5.4.3 Connection to a PBX

If the telephone entry system is going to be connected to a PBX system, you may need to program

extension numbers in place of a seven-digit telephone number. To do this, enter the extension

number and fill the remaining spaces with the # key in the phone number programming step. For

example, if the PBX system uses four-digit extensions and you want to program extension 2217 as a

phone number, in step 3, section 3.5.2 press:

2 2 1 7 # # # * (beep).

If the PBX system requires you to dial 9 to obtain an outside line, and you want to program some

outside line phone numbers in the system, program the number 9 as one of the alternate area codes.

In step 3, section 3.5.3 press:

9 # # # * (beep).

Then program the outside phone number as a long distance number (3.5.4) using the area code

reference number used to program 9.

5.4.4 Areas with 10-digit Dialing

If the telephone entry system is installed in an area where the telephone company has instituted 10

digit dialing, simply program the required number of alternate area codes into the system without

preceding the area code with the number 1. If 310 was one of the area codes required, in step 3,

section 3.5.3 press:

3 1 0 # * (beep).

Then program the outside phone number as a long distance number (3.5.4) using the area code

reference number used to program 310. Program additional area codes and phone numbers as

described in sections 3.5.3 and 3.5.4.

SECTION 6 – MAINTENANCE

The DoorKing telephone entry system is essentially a maintenance free device. When the unit is

properly installed, it should provide years of trouble free service. Maintenance is limited to updating

the directory and phone number and/or entry codes when residents move in or out.

The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from

sticking to the surface and possibly causing pitting. When cleaning the faceplate of the system, never

use an abrasive cleaner or cloth. Stainless steel cleaner works very well with a soft cloth for systems

with a stainless steel faceplate. A clean damp soft cloth should be used to clean gold plated

faceplates.

6.1 TROUBLE SHOOTING

If problems should develop with your telephone entry system, refer to the trouble-shooting guide on

the following pages to try and correct any problems. Our experience has shown that a majority of

reported problems are actually programming related and can be corrected on site. If problems persist

and they cannot be corrected, contact your authorized DoorKing dealer for assistance. Before

performing any trouble-shooting, check the following:

Have a good VOM meter handy to check voltages and continuity.

Have a telephone test set (DoorKing p/n 1800-050 or equivalent) to check the

telephone line. Noise on the phone line will cause problems with the entry system.

Be sure that the entry system case is properly grounded.

Be sure that the telephone wires are twisted.

A hum on the system indicates that the phone line or 16 VAC power lines may be

grounded. Check to be sure that the phone lines or power lines are not shorted to

ground.

Check the 16 VAC system power. Be sure that the transformer is properly rated (20

VA for 1803PC and 1815 systems; 40 VA for 1817 systems). Keep the wire run from

the transformer to the entry system as short as possible. Use 16 or 18 AWG, 600

volt insulated wire only. The importance of proper power wiring cannot be over

stressed!

Isolate the telephone entry system. Disconnect any external devices, such as

Tracker expansion boards, elevator control boards, RS232 connection, card readers,

RF receivers, keypads, etc. which may affect the operation of the system.

SYMPTON

POSSIBLE SOLUTION(S)

Cannot get into

programming mode.

•

Wrong master code entered. Start over.

Waiting too long between pushing buttons. Enter information quicker.

Keypad is not plugged into board correctly. Cable points down.

Memory chips are installed upside down.

System emits a long

tone and cancels

programming.

Waiting too long between pushing buttons.

Forgetting to press # first when programming.

Keypad is dead.

•

No power. Check for 16 VAC input power.

Check that the keypad is properly connected to the circuit board. The cable on

the plug points down when connected to the circuit board.

Buzz or noise on the

phone line.

•

Disconnect the phone line from the system and check it with a handset. If line

is noisy, problem is with the phone line and not the entry system.

•

Check for any shorts to ground behind the circuit board.

Check for pinched wires near the door hinge.

Check for 16-volt power shorted to ground.

Check for phone line shorted to ground.

Check that phone wires are twisted.

Check that the proper type of phone wire was used for an outdoor and / or

underground application.

•

Check that all wires, speaker, keypad, etc. are isolated from ground.

Check that the cabinet is properly grounded. Be sure that case ground

(terminal 3) is not used as a low voltage common.

•

Check for excessive voltage drop on 16 VAC power.

Feedback improperly adjusted (4.2).

Volume is set too high (4.1).

Ringing or howling

from the speaker.

After dial out, dial tone

is heard on the

speaker.

Phone line is a rotary-dial line. Have the phone company change it to a touch-

tone line.

Door strike locks on.

•

Excessive voltage-drop on 16 VAC line.

Using a transformer with too low VA rating.

Relay strike time programmed too long (3.3.1).

Door strike or gate

operator holds open.

System was given a hold open command. Call the system and press the tone

deactivate number (5.3.1).

Entry system will not

answer when called.

•

Ring pin is not installed (4.8).

Bad phone line or insufficient ring voltage.

Adjust click sensitivity (4.3).

Rotary dial 9 will not

activate relay.

Touch-tone 9 will not

activate relay.

•

Re-program tone-open number to 9 (3.3.3).

If resident phone emits a short pulse rather than a long tone, press 9 twice in

rapid succession 99.

•

Try another phone that is known to work.

Lower speaker volume (4.1) and re-adjust feedback (4.2).

Re-program relay strike time for a longer period (3.3.1).

Check wiring to gate operator.

Relay activates but

gate operator will not

open.

Check gate operator.

Postal switch will not

activate relay.

Be sure that the wire-tie has been clipped off the postal switch.

Be sure that the relay has been programmed for postal switch input (3.3.4).

SYMPTON

POSSIBLE SOLUTION(S)

Four-digit entry codes

will not work.

•

Forgetting to press # first.

Re-program the entry code ranges (3.7.3).

Entry codes will not

activate relay 0.

Re-program relay 0 low and high ranges (3.7.3).

Entry codes will not

activate relay 1.

•

Re-program relay 0 low and high ranges (3.7.3).

Check that the SEC LEVEL pin is in place (4.12).

Entry codes will not

activate relay 2.

Security levels or

elevator control will

not function.

System emits a beep

every 30 seconds.

•

Master code switch is in the ON position (4.7).

DTMF tones are

heard 15 seconds

after call is answered.

The system CALL UP feature is turned on. Re-program this feature to turn it

off (3.2.3).

LCD Display shows:

•

The memory chip size (small chip) and the main memory storage ship (large

chip) do not match in memory size. By pressing 1, the main memory storage

chip will be matched to the memory size chip. All data in the main memory

will be erased when this function is performed.

Reset Mem?

1 = Y 2 = N

•

Press 2 to cancel out of this function.

LCD display shows:

The small chip in the PC board socket is for an 1818 system and cannot be

used in the telephone entry system.

Need 1815(17) SM

MEMCHIP

LCD is unreadable.

•

Adjust contrast (4.4, 4.5 and 4.6).

6.1.1 RS-232 Test

This test procedure will check the RS-232 hardware to determine a pass or fail mode. You will need

two short pieces of wire to perform this test.

1. Open the cabinet of the telephone entry system and locate the RS-232 terminals in the

upper left hand corner of the control board.

2. Short terminal 1 to terminal 2 using the first piece of wire.

3. Short terminal 3 to terminal 4 using the second piece of wire.

4. Press *17 and enter the four-digit master code _ _ _ _ (beep).

5. Press *.

PASS - The display will indicate: RS232 HARDWARE PASS and a long tone will be heard

(Beeeeeep).

FAIL - The display will indicate RS232 HARDWARE FAIL and two short tones and then a

long tone will be heard (Beep - Beep - Beeeeeep).

6. Remove the jumper wires from the terminal after performing this test.

6.1.2 Weigand Test (1815, 1817 Systems Only)

This programming sequence will allow you to view the weigand data on the display as it is received

by the control board. This will allow you to verify that the weigand device is functioning properly.

Press *82 and enter the four-digit master code _ _ _ _ (beep).

Enter 9 9 9 9 * (beep).

Activate one of the weigand input devices by placing a card on a card reader,

pressing a transmitter button, or entering a digital code on a weigand keypad.

If the weigand data is shown on the display, this verifies that the weigand device is

operating properly and sending the information to the entry system. If no data

appears on the display, the weigand devices are not functioning.

Press 0# TOGETHER to cancel the weigand test mode.

6.1.3 Elevator Board(s) Hardware Test

This programming sequence is designed for trouble shooting the elevator control board(s) that may

be connected to the telephone entry system. This sequence will take approximately four (4) minutes

to complete and will check the operation of the CALL relay, and then all the odd numbered relays,

then all the even numbered relays on the elevator control board(s). This test confirms communication

between the telephone entry system circuit board and the elevator control board(s).

Press *76 and enter the four-digit master code _ _ _ _ (beep).

The display will show: WHICH ELEVATOR? (1815 - 1817 systems only).

Enter the elevator shaft number (1, 2, 3 or 4) _ then press * (beep).

The display will show: ELEVATOR TEST 1 (1815 - 1817 systems only).

Once the test starts, the CALL relay (LED ON) will activate, and then ALL odd

numbered relays will activate, and then ALL even numbered relays will activate on

the 1st elevator control board. After this sequence, if more than one elevator control

board is connected, ALL odd numbered relays, and then ALL even numbered relays

will activate on the 2nd elevator control board. After this sequence, ALL odd

numbered relays, and then ALL even numbered relays will activate on the 3rd

elevator control board. After this sequence, ALL odd numbered relays, and then ALL

even numbered relays will activate on the 4th elevator control board. This sequence

will repeat itself ten (10) times.

Once the test is complete (approximately 4 minutes), this programming sequence will

automatically end itself.

6.1.4 Elevator Board / Floor Hardware Test

This testing sequence will allow you to check activation of individual relays on the elevator control

board(s) and will confirm communication between the telephone entry system circuit board and the

elevator control board(s).

1. Press *77 and enter the four-digit master code _ _ _ _ (beep).

The display will show: WHICH ELEVATOR? (1815 - 1817 systems only).

2. Enter the elevator shaft number (1, 2, 3 or 4) _ , then press * (beep).

The display will show: FLOOR? (1815 - 1817 systems only).

3. Enter the two-digit floor number _ _ , then press * (beep).

4. The relay LED on the elevator control board that represents the floor number entered will

turn ON for approximately 1 second.

5. To check other floor relays, repeat steps 2 and 3.

6. When complete with the testing, press 0# TOGETHER to end this testing sequence.

NOTE: This program test sequence will automatically end itself if no keypad inputs are

detected after approximately 30 seconds.

Refer to the Elevator Control board installation manual for more information on trouble

shooting the elevator control boards.

6.2 ACCESSORIES

Surface Trim Ring

Flush Kit

Use to recess a surface mount unit into a wall or column. P/N 1803-150.

Use to install flush style units into a wall or column. Kit includes rough in

back box and trim ring. P/N 1814-165 comes with stainless steel trim

ring. P/N 1814-166 comes with gold plated trim ring.

Flush Ring

Use to surface mount a flush style unit. P/N 1814-152.

Stainless Steel Case

Replaces the black steel surface mount case with a stainless steel case.

P/N 1810-102.

Surge Suppressers

Mounting Post

High voltage (115 V) suppresser. P/N 1878-076. Phone line

suppresser. P/N 1878-077. Low voltage (28 V) suppresser. P/N 1878-

078.

Heavy-duty goose-neck mounting post with mounting plate. P/N 1200-

048. Heavy-duty goose-neck mounting post with concrete base plate for

pad mounting. P/N 1200-047.

Telephone Test Set

Battery

Includes clips, cord and carrying case. P/N 1800-050.

12 volt .8 amp hour gel cell provides stand by power during power

interruptions. P/N 1801-008.

Tracker Boards

Tracker expansion boards (P/N 2351-010) allow the 1815 / 1817 system

to operate up to sixteen individual doors or gates, provides door ajar and

forced entry alarms, and can activate local and building alarm systems.

Also allows DoorKing gate operators to report gate operator data and

activity to the entry system.

RS-232 Cable

Elevator Board

RS-232 cable with DB-9 connector on one end and wires on the other

end. Use this cable to program the entry system from a PC using RS-

232 communications instead of the modem. P/N 1818-040.

Elevator control boards (P/N 2348-010) provide control of up to four

elevators, with each elevator having a maximum of 64 floors.

6.3 LOG TABLES

Complete the information in the tables on the following pages to maintain a record of the information

that has been programmed into the telephone entry system if the system IS NOT being programmed

from a PC. If PC programming is being utilized, there is no reason to maintain these log sheets since

the PC will maintain a complete record of the information that has been programmed.

Make copies of the resident log sheet so that you have enough to complete a listing of all residents

and data. Enter the information as shown in the example below. AAC stands for Alternate Area

Code. Enter the alternate area code number if alternate area codes have been programmed and

assigned to this resident (3.5.3). DIR is the resident’s unique directory code and can be 1 to 4 digits

(3.5.1). Enter the resident’s four-digit entry code (3.7.1) in the ENT field if they are used. Enter the

resident’s unique device code (3.6.1) in the DEVICE field if access control devices (Transmitters,

cards, etc.) are used. Enter the SEC LEVEL (Security Level), FL (Floor), and ER (Elevator

Reference) numbers as required.

NAME

AAC

PHONE #

765-0000

DIR

173

ENT

DEVICE

04231

SEC LEVEL

Smith, John

3812

MASTER CODE (3.2.1)

RELAY STRIKE TIME (3.3.1)

RELAY 0 RELAY 1 RELAY 2

TONE OPEN NUMBERS (3.3.3)

MOMENTARY ACTIVATION

CONTINUOUS ACTIVATION

RELEASE

RELAY 0

RELAY 1

RELAY 2

ACTIVATE 1 HOUR

POSTAL SWITCH ACTIVATES (3.3.4)

RELAY 0 RELAY 1 RELAY 2

ROTARY 9 ACTIVATES (3.3.6)

ENTRY CODE RANGES (3.7.3)

LOW BOUNDRY

RELAY 0

RELAY 1

RELAY 2

HIGH BOUNDRY

AREA CODES (3.5.3)

NAME

AAC

PHONE

NUMBER

DIR

CODE

ENT

CODE

DEVICE

CODE

SEC

LEVEL

FL ER

Make additional copies of this table as needed.

Resident Instruction Sheet

Your building / community has been equipped with a DoorKing Telephone Entry System that will provide

communication for your guest from the lobby door / gated entrance to your home by use of the local telephone

network. If you have any questions regarding the use or operation of this system, please see your system

administrator (building manager / HOA representative) or call

Guest Communication

Your name (or apartment number) and telephone number have been programmed into the telephone entry system

under a specific DIRECTORY CODE. This directory code can be from 1 to 4 digits long depending on the needs of

the application. When a guest comes to visit you, they will look your name up in the electronic directory by using the

A and Z buttons on the faceplate of the system. Once your guest has located your name, your DIRECTORY CODE

will be displayed to the right of your name. Your guest will enter this code on the system keypad that will cause the

system to place a call to your home (If your guest already knows your directory code, they can simply enter the code

on the keypad without having to look up your name). Some systems are equipped with a CALL button. When your

name is displayed in the directory, the guest can press the CALL button to establish communication with your home.

Granting or Denying Access

Once you have answered the phone call and you have identified your guest, you have the choice to either grant access

or deny access to your guest.

To grant access to your guest, press

on your touch-tone telephone. The telephone entry system will respond

with a confirmation tone indicating that the door or gate is opening and will automatically disconnect itself. Some

newer telephones emit a very short duration tone when the number is pressed. If your telephone does this, you may

have to press the open number twice in rapid succession to open the door or gate.

To deny access to your guest, press the # key.

Rotary Phone Only. If you have a rotary dial phone, dial 9 to grant access. To deny access, hang up.

Call Waiting

If you are on the telephone when a guest tries to contact you from the telephone entry system, they will hear a busy

signal and will have to wait for you to end your call before they can contact you. To eliminate this problem, you can

order call waiting from your local telephone company.

Privacy

If you do not want your name and/or apartment number listed in the electronic directory, inform the system

administrator of this. Your telephone number can be stored in the system without your name being displayed on the

directory. If you choose this option, you will need to inform your guest of your directory code, otherwise they will

have no method of contacting you from the entry of your building / community through the telephone entry system.

Access Code

Your system may be equipped with an access code that will allow you to open the door / gate by entering this code on

the system keypad. Your system administrator will advise you of your access code if this option is available. To use

the access code, first press the # key, and then enter the four digit code.

System Administrator - Fill in the blanks above and copy this instruction sheet for your residents.

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