HP Hewlett Packard Tablet Accessory 5697 1697 User Manual

HP Disk Drive Replacement  
Instructions  
About this document  
For the latest documentation, go to http://  
www.hp.com/support/manuals, and select your  
product.  
Abstract  
The information contained herein is subject to change  
without notice. The only warranties for HP products  
and services are set forth in the express warranty  
statements accompanying such products and services.  
Nothing herein should be construed as constituting an  
additional warranty. HP shall not be liable for technical  
or editorial errors or omissions contained herein.  
These instructions apply to Fibre Channel and SAS disk  
drives.  
WARRANTY STATEMENT: To obtain a copy of the  
warranty for this product, see the warranty information  
website:  
Before you begin  
Observe the following precautions when replacing the  
disk drive:  
Ensure you have a replacement part available  
before removing the failed component. Removing  
a component impacts cooling within the enclosure.  
Use a drive blank if a new drive is not available.  
HP recommends that the replacement drive  
matches the capacity and speed of the original  
drive. For example, if the original drive was a  
300 GB, 15K RPM drive, the replacement would  
be a 300 GB, 15K RPM drive.  
P63x0 and P65x0 storage systems support SAS  
disk drives with EVA on the front identification  
label. Other SAS drives are not supported.  
Do not remove more than one disk drive at a time  
from the enclosure. Doing so would impact  
cooling of the enclosure and can cause data loss.  
© Copyright 2012 Hewlett-Packard Development Company, L.P.  
Printed in Puerto Rico  
Parts can be damaged by electrostatic discharge.  
Use proper antistatic protection.  
Have a copy of the product user guide available  
for reference. You can download a copy of the  
user guide from the product support page on the  
HP website.  
HP Part Number: 5697-1679  
Published: June 2012  
Edition: 2  
*5697-1679*  
Figure 1 (page 2) shows the numbering of Fibre  
Channel disk drives in the disk enclosure used with  
the EVA.  
Page 1  
 
Figure 7 SAS disk drive status indicators  
Verifying component failure  
Before replacing a disk drive, use the following  
methods to verify component failure:  
CAUTION: If HP P6000 Command View does  
not present a status consistent with the disk status  
indicators, or if HP P6000 Command View or  
your system monitoring tool indicates multiple  
hardware failures, contact HP support for  
assistance (http://www.hp.com/support).  
1. Locate/Fault  
2. Status  
Table 1 Disk drive status indicator LED descriptions  
LED  
LED color  
LED status  
Description  
Analyze all failure messages received. Error  
messages identify each disk drive by its rack,  
enclosure, bay, and UUID (World Wide Name).  
Record this information to assist you in identifying  
the correct disk before replacing it.  
The following is a sample of the disk identification  
information:  
FRU List:  
1.  
Blue  
Slow  
Locate drive  
Locate/Fault  
blinking (0.5  
Hz)  
Amber  
Green  
Solid  
Drive fault  
2. Status  
Blinking (1  
Hz)  
Drive is  
spinning up  
or down and  
is not ready  
Storage System Name:  
EVA_1  
Storage System World Wide ID: 5000-1FE1-0015-42A0  
Disk Drive UUID: 2000-0000-871D-FE60  
Drive Location ---  
Fast blinking Drive activity  
(4 Hz)  
Solid  
Ready for  
activity  
Enclosure ID:  
Bay ID:  
8
1
0
Rack Number:  
Verify the disk status using HP P6000 Command  
View:  
NOTE: The Disk Drive UUID corresponds  
to the disk Node World Wide Name  
displayed in HP P6000 Command View.  
1. In the Navigation pane, select Storage  
systemHardwareDisk enclosureBay.  
Observe the disk status indicators (Figure 6 (page  
3) for Fibre Channel disk drives and  
Figure 7 (page 3) for SAS disk drives;  
Table 1 (page 3) describes the LEDs). If a hard  
failure has occurred, the amber indicator will be  
on solid.  
Use the information from the error message  
to guide you to the correct disk.  
2. In the Content pane, select the Disk Drive  
tab.  
3. Compare the disk Node World Wide Name  
with the error message UUID information  
recorded earlier to ensure you have selected  
the correct disk (Figure 8 (page 3)).  
Figure 6 FC disk drive status indicators  
Figure 8 Identifying Node World Wide Name  
1. Locate/Fault  
2. Status  
Page 3  
 
         
4. Verify the disk operational state. If a hard  
failure has occurred, the operational state  
appears as (Failed). A disk with an  
impending failure indicates Good status until  
the condition of the disk drive degrades  
enough to become a hard failure.  
5. Verify that the Requested usage and Actual  
usage boxes display Ungrouped  
6. For an impending failure, you must ungroup  
the disk before you remove it:  
Only ungroup one disk at a time. Before you  
ungroup a disk, verify that leveling is not in  
progress and that sufficient free space is  
available. After you ungroup the disk, verify  
the status of the disk group before continuing.  
For more information about leveling and free  
space, see the Enterprise Virtual Array  
configuration best practices white paper for  
your array model.  
Figure 9 Verifying disk group status  
a. Click Ungroup.  
b. Click Ungroup in background.  
A dialog box indicates that the  
Operation succeeded. This indicates that  
the ungroup operation has been  
initiated. You can monitor the progress  
of the ungroup on the Disk Drive  
Properties window.  
CAUTION: Both fields must display  
Ungroupedbefore you remove the  
disk drive.  
c. Click the Disk Drive tab and monitor the  
ungroup progress in the Migration  
progress box (Figure 10 (page 4)).  
If both fields display Ungrouped, proceed  
to Step 7.  
Otherwise, continue with Step 6.  
Figure 10 Monitoring ungroup progress  
When the ungroup is complete, continue  
with Step 7.  
The ungrouping process can take up to  
several hours to complete. The duration  
depends on the capacity of the disk and the  
level of storage system activity.  
If, after attempting to ungroup the disk, the  
Requested usage and Actual usage boxes do  
not display Ungroupedor the Migration  
progress box does not display 100%, contact  
your HP-authorized service representative for  
assistance.  
7. Click Remove to prepare the disk for  
removal. The status indicators on the disk will  
flash to help you locate the disk. You can  
Page 4  
 
       
NOTE: To return the Device Addition Policy  
to automatic, repeat this procedure after you  
verify that the disk has the correct firmware  
version.  
Removing a disk drive  
1. Determine the status of the disk drive from the  
hot-plug disk drive LEDs. See Table 1 (page 3).  
2. Back up all data on the disk drive.  
CAUTION: To prevent insufficient cooling  
and thermal damage, do not operate the  
storage enclosure unless all bays are  
populated with either a disk drive or a  
blank.  
Installing a disk drive  
1. Insert the disk drive into the drive bay (1,  
Figure 12 (page 5)) until it clicks, locking the  
drive. Push firmly on the front of the drive carrier  
to ensure the drive is fully seated into the  
enclosure.  
3. Press the drive latch on the disk drive to unlatch  
the lever (1, Figure 11 (page 5)), and move the  
lever to the left (2).  
2. Rotate the drive lever to the right until it locks (2).  
IMPORTANT: When the drive is inserted  
and the enclosure is powered, the drive  
LEDs flash for two seconds to indicate that  
the drive is seated properly and receiving  
power.  
Figure 11 Removing a disk drive  
Figure 12 Installing a disk drive  
4. Pull the disk drive out of the drive bay (3).  
Changing the Device Addition Policy  
To prevent the storage system from automatically  
grouping a new disk that might have the incorrect  
firmware on it, verify the Device Addition Policy and  
set it to manual if necessary:  
3. As the drive begins to spin, verify that the drive  
LEDs illuminate one at a time and then turn off  
together to indicate that the system has  
recognized the new drive.  
1. In the HP P6000 Command View navigation  
In fault-tolerant configurations, allow the  
replacement drive to be reconstructed  
automatically with data from the other drives.  
While reconstruction is in progress, the online  
LED flashes.  
pane, select the storage system.  
The Initialized Storage System Properties window  
opens.  
2. Click System Options.  
3. Select Set system operational policies.  
4. If the Device Addition Policy is set to Automatic,  
change it to Manual.  
5. Click Save changes.  
Verifying operation  
After replacing the disk, observe the following to verify  
that the disk is operating properly:  
Page 5  
 
     
NOTE: It can take up to 10 minutes for the  
component to display good status.  
Adding the disk to a disk group  
After replacing the disk drive, add the disk to a disk  
group. The disk is typically added back into its original  
disk group.  
Observe the disk status indicators (Table 1 (page  
3)). The green indicator should be on or flashing.  
Verify the following using HP P6000 Command  
View:  
1. In the navigation pane, select Storage  
systemHardwareDisk EnclosureBay.  
Navigate back to the component and verify  
2. In the content pane, select the Disk Drive tab.  
3. Click Group to initiate the process for adding the  
the operational state. It should be  
(Good).  
disk to a disk group.  
Ensure that the disk drive is running the correct  
firmware. Record the Model number and the  
Firmware version of the disk (Figure 13 (page  
6)). Compare the firmware version with the  
supported disk drive firmware in the HP P6000  
Enterprise Virtual Array Disk Drive Firmware  
Support document, which is available at the  
following website:  
Operation Successfulis displayed  
indicating the disk is now grouped and leveling  
has been initiated. The storage system begins  
immediately using the disk.  
NOTE: If the Device Addition Policy is set to  
automatic, the disk is automatically added to a  
disk group. In this case, the Group option will  
not be available.  
Click Disk Storage Systems under Storage,  
and then select your product under  
P6000/EVA Disk Arrays.  
If the disk is running an unsupported version  
of firmware, download the firmware from the  
following website and install it using the  
instructions included with the firmware file. Do  
not add the disk to a disk group if it is running  
an unsupported firmware version.  
Returning the failed component  
Follow the return instructions provided with the new  
component.  
Documentation feedback  
HP is committed to providing documentation that meets  
your needs. To help us improve the documentation,  
send any errors, suggestions, or comments to  
Documentation Feedback ([email protected]).  
Include the document title and part number, version  
number, or the URL when submitting your feedback.  
NOTE: When downloading the  
firmware, use the disk drive model  
number to locate the correct firmware  
file. If you have difficulty locating the  
firmware, contact your HP-authorized  
service representative for assistance.  
Figure 13 Verifying model number and firmware  
version  
Page 6  
 
 

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